Kristen Paulsen | Page 2

Professional and friendly Just purchased a 2020 Toyota Highlander hybrid with the help of Kristen Paulsen. Everyone was accommodating and helpful. Our earlier purchase of a C Just purchased a 2020 Toyota Highlander hybrid with the help of Kristen Paulsen. Everyone was accommodating and helpful. Our earlier purchase of a Camry hybrid was also a good experience. They are helpful with questions and their followup service is excellent as well. More

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Lithia Toyota of Billings was great to work with. Their staff are very knowledgeable and straightforward. They gave me a great deal on a new truck. It’s nice to work with people that actually want to make staff are very knowledgeable and straightforward. They gave me a great deal on a new truck. It’s nice to work with people that actually want to make a deal on a vehicle. Thanks again for the new rig. More

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Service was excellent and ver PROFESSIONAL from Kristin P. My buying experience was first class Kristin Paulson was courteous and professional. She is a valued asset for this dealership. She was an easy and fr My buying experience was first class Kristin Paulson was courteous and professional. She is a valued asset for this dealership. She was an easy and friendly sales person to work with. My buying experience was as good as it could possibly be. More

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I love this dealership!!! Service is amazing, knowledgeable employees. This is my 4th vehicle and I have had fun every time!!! Treated me like we had been friends for years!! knowledgeable employees. This is my 4th vehicle and I have had fun every time!!! Treated me like we had been friends for years!! More

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My 3rd Toyota Tacoma purchase at Lithia Lithia Toyota in Billings is a great dealership. Their Parts & Service personnel are most excellent. Their Sales personal are the best, especially Ms. Lithia Toyota in Billings is a great dealership. Their Parts & Service personnel are most excellent. Their Sales personal are the best, especially Ms. Kristen Paulson. I have purchased 3 Tacoma TRD Off Road trucks in the last 4 years from Lithia. A 2016 4-door Crew Cab, 2017 Access Cab, and another 2020 4-door Crew Cab. Ms. Paulson was the primary sales person for the 2016 and 2020 Crew Cabs, and assisted on the sale of the 2017 Access Cab. Her knowledge, skills, and abilities as it pertains to the Toyota brand is exceptional. The purchase of the 2020 was very involved. She skillfully guided me through the ordering process of a special factory ordered truck. She enlisted the talented Parts and Service personnel in the procuring and installing the upgraded Pro Off Road suspension, and the installation of special order FabFour front bumper. He guidance in the selection of the TRD wheels and other accessories was invaluable. Ms. Paulson kept me updated weekly on the production of my new Tacoma. When I went to pick it up . . . it was PERFECT!! THANK YOU Ms. Paulson, Ryan Holly (Parts) and Robert Muir (Service). Excellent people and a great team. I highly recommend Lithia Toyota of Billings, MT. Quality and service from start to finish. More

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Kristen was so helpful and nice. It was so nice being able to do this through the internet and by text. It was a joy. able to do this through the internet and by text. It was a joy. More

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Happy Customer Kristen was awesome from the get go. I came looking for a vehicle and she found me just the right one. Very happy customer and will probably be a cu Kristen was awesome from the get go. I came looking for a vehicle and she found me just the right one. Very happy customer and will probably be a customer for life now. Thank you Kristen. You're a rock star!! More

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Kristen, was exceptional. Wonderful followup on every (many) question. Parts department was also great. My son had a very different experience with his Tundra purchace last year.. Love the Tundra (many) question. Parts department was also great. My son had a very different experience with his Tundra purchace last year.. Love the Tundra More

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Kristen was the reason I came back to purchase my second 4Runner TRD pro. She is professional and respectful and sometimes that is hard to find when car shopping. Thank you Kristen! 4Runner TRD pro. She is professional and respectful and sometimes that is hard to find when car shopping. Thank you Kristen! More

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First dealership in 20 years where I comfortably shopped Kristen and Carl provided great help and a very smooth service for me, greatly appreciate it. This is my first Toyota and due to the positive experien Kristen and Carl provided great help and a very smooth service for me, greatly appreciate it. This is my first Toyota and due to the positive experience I may stay for Toyota fir a good change More

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