Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns
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Kris Gaerlan | Page 3

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
282 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

20 yrs, 2 mos

Industry Experience

26 yrs, 6 mos

Employee Video

5.0

282 Reviews

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282 Reviews of Kris Gaerlan

February 25, 2024

Dealership Rating
Employee Rating

Exceptional service! Great buying experience. From the first contact to delivery the entire team took every opportunity to exceed expectations. More

by A6F
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 25, 2024

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 24, 2024

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Employee Rating

I’ve worked with JK and Dallas Lease Returns multiple times. It is always an awesome experience. Thank you! More

by jta0
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Kumaravelu , Johnny Kenney

Feb 25, 2024

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2024

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Employee Rating

Great auto buying experience. Went smoothly and efficiantely. Brad did a great job of getting me in and out in very short time. DLR will be the first dealer I look at the next tim More

by pkmart49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Brad Hoang

Feb 21, 2024

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Brad and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 20, 2024

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Great experience with Brad. Had the vehicle that I wanted. Exactly as advertised. Second time to do business with DDR. Very smooth and process experience. More

by johmap48
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Parveen Kumaravelu, Brad Hoang , Jesse Leija

Feb 20, 2024

Dallas Lease Returns responded

Thank you so much for your kind words for Brad, and for taking the time to leave us this wonderful feedback!

February 20, 2024

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Kayla was great to work with! We flew in to check out a Durango they had and she even offered to pick us up from the airport. The GM is very nice and understanding. They were not More

by Caity P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Dallas Lease Returns responded

Caity, It's great to hear that Kayla and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 01, 2024

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Best dealer experience in the state of Texas, hands down. I have purchased 4 cars from here, and have sent friends to purchase here as well. You will not have a better experience anywhere else. More

by BruceBoyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Feb 01, 2024

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns. Please let us know if we can be of any more assistance!

January 19, 2024

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Employee Rating

We just purchased our second vehicle from Dallas Lease Returns. We are coming back in a few months to buy another one . This was the best purchasing experience we have enjoyed in decades. Pete Hankins mad More

by gwcarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Jan 21, 2024

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 15, 2024

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Amazing experience with amazing people! We will definitely keep them as our first choice in car sales and expertise. More

by pginnings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Robert Schultz , Shantel Davis

Jan 16, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 22, 2023

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Employee Rating

This is our second vehicle we bought from Dallas Lease Returns. Working with Derrick and Kerron have been great! When buying a car you always look for Honesty and Integrity because it is so hard to find More

by Mark.chen62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Dallas Lease Returns responded

Thank you, Mark, for the five-star rating! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase, Mark!

December 17, 2023

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Employee Rating

I've purchased many cars over the years and this was about the most pleasant experience I've ever had. The team at Dallas Lease Returns was fantastic and Toronto was exceptional. They went above an be More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toronto Harrison

Dec 17, 2023

Dallas Lease Returns responded

Brian, Thank you so much for your wonderful review! We are thrilled that Kris and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

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