Kory Peterson | Page 3

This IS the place Below market pricing, incredible inventory, ZERO pressure sales team and a finance department that works tirelessly to get the best interest rate (not Below market pricing, incredible inventory, ZERO pressure sales team and a finance department that works tirelessly to get the best interest rate (not simply the first ‘yes’). Seriously what more could you ask from a dealership? I’ve bought from them before and used their service department for a myriad of issues....the excellence extends to them as well. Just can’t say enough good things about them. More

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Service - 2006 Lexus RX 330, repair air conditioning Kory Peterson in Service is extremely professional, and patient. He is very thorough with estimates prior to service work performed. They provide a Kory Peterson in Service is extremely professional, and patient. He is very thorough with estimates prior to service work performed. They provide a Free Loaner Car for the day. I am very satisfied with the work done and the professional courtesy of the Service Staff. More

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Best auto dealership ! Service department is awesome. Very knowledgeable and helpful in getting the problem fixed quickly and at a reasonable cost! Would recommend this deal Service department is awesome. Very knowledgeable and helpful in getting the problem fixed quickly and at a reasonable cost! Would recommend this dealership to anyone! More

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Superb Customer Service and Sales Experience I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealers I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealerships. They out performed the 3 large dealers I've worked at (Toyota and two Nissan Dealers). Kim, my sales and person Carlos, my finance consultant made my purchase pretty pleasant and quick. Then after my transmission went in my car a while after, Mike and Kory in service were great as well. They took care of getting my vehicle towed to their location, getting me in a loaner vehicle, and the warranty claim for my repair. After racking up over $16,000 for my transmission repair I walked out not paying a dime thanks to my extended warranty I purchased with the car, which I'd highly recommend to anyone to get when buying a luxury, performance, or higher model vehicle in a line up that is out of factory warranty. So far, I've loved my Evo X MR but I mean this in the nicest way, I hope not to have to go back any time soon unless I'm buying another car! (; More

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Very pleasant Everyone at Bourne’s was super helpful and made sure my needs were met! Highly recommend!! John was awesome!! Service was awesome when I needed my hea Everyone at Bourne’s was super helpful and made sure my needs were met! Highly recommend!! John was awesome!! Service was awesome when I needed my headlight replaced. Overall very good experience! More

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Excellent I bought 2 cars from Bournes auto. Sales and Service was excellent! May I suggest a further detailed of the explanation of the extended warranty total I bought 2 cars from Bournes auto. Sales and Service was excellent! May I suggest a further detailed of the explanation of the extended warranty total cost at the end? Meaning, not the cost monthly. Thank you. More

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Bournes Volkswagen GTI I have never had a more pleasant buying experience in my life. When I walked into the dealership I was greated by Trey Hubbard who offered me a seat a I have never had a more pleasant buying experience in my life. When I walked into the dealership I was greated by Trey Hubbard who offered me a seat and some refreshments. I was coming in to look at a Volkswagen GTI that they had on the lot and when I brought that up to Trey he was very knowledgeable about GTI’s in general, but also about the one they specifically had. Trey offered to pull the car up and let me test drive it which I did take him up on. The next day I came back and took another look at the car, and after several complimentary Bags of cheezits, goldfish and cups of coffee I got to drive off happy as can be in my new GTI! Trey and the rest of the team made my experience here absolutely fantastic and I will certainly be returning here for business once the time comes! More

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Purchase af a Ford Fusion 1 year ago. Always a professional experience at Bourne from purchase of a used vehicle to scheduled oil changes to calling about a concern. There are about 8 memb Always a professional experience at Bourne from purchase of a used vehicle to scheduled oil changes to calling about a concern. There are about 8 members of my family that deal with Bourne and they are all very pleased with the overall service! More

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Thank you for turning a Negative into a Possitive Just Spent $12K (far beyond what we wanted but we loved the car and the sales team was amazing!) however after taking it home and having time to full Just Spent $12K (far beyond what we wanted but we loved the car and the sales team was amazing!) however after taking it home and having time to fully inspect the car i was very disappointed to find bubble rust spots and some chips one the hood that appear to have been "covered" with a sharpie to "hide" the issue. On day 4 we came out to find a crack from one side of the windshield to the other! i know cold weather can do that but mostly if there is a pre-existing issue! I was able to talk to the manager Michael who was friendly and helpful and completely understanding to my situation! Although it was not "required" as he put it, they stand behind there cars! I was very relieved to to hear they would do everything they could to rectify the issues! and also supplied a loaner car for the time being! I went from from disappointed to grateful and extremely satisfied and impressed with the entire Bourne's Auto Center More

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A Wonderful experience at Bourne's Amy Pawlowski was my salesperson during my car shopping, and she was terrific. I'm very pleased with my Honda CRV, and she has called to follow up to Amy Pawlowski was my salesperson during my car shopping, and she was terrific. I'm very pleased with my Honda CRV, and she has called to follow up to be sure everything is okay and that I'm happy with it, which I have to admit, I couldn't be happier. I will definitely send other friends to her purchase a vehicle in the future, and I'll not hesitate to return for future cars. My sincere thanks to Amy and also to Shawn Saunders for helping me with financing. A special thank you to Amy for getting a manual for my car, which it didn't have! More

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