Kimberly Moses | Page 4

Best experience ever from online manager Kimberly to salesman Miles. Will gladly recommend them to all my friends. I love my new Traverse. This car has so many nice features and drives so smoothly. salesman Miles. Will gladly recommend them to all my friends. I love my new Traverse. This car has so many nice features and drives so smoothly. I am very happy with my new car!!!!!! More

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I was dealing with three dealerships. Then there was Ferman. I honestly didn’t even want to go there because everyone else was giving me the runaround. My credit wasn’t great, but I needed a truck. Kimb Ferman. I honestly didn’t even want to go there because everyone else was giving me the runaround. My credit wasn’t great, but I needed a truck. Kimberly was patient and just told me to come in and assured me that they would work with me. Marquel (spelling) was my sales guy and let’s just say that he made my dream come true. No pressure, gave me an insane amount for my trade in to make our deal work. Left with a beautiful truck that I never thought I could have. I’ll always go to Ferman for my purchases in the future. They made me feel like a human being with an actual pulse. More

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I just ordered my first truck! I have bought many over the years via walk in and internet shopping. This time was different... Both Kim Moses and Rebecca Wilson made it an awesome I have bought many over the years via walk in and internet shopping. This time was different... Both Kim Moses and Rebecca Wilson made it an awesome experience at Ferman of Tampa. They got me exactly the truck I wanted, with the right options. This was accomplished even in the environment where there is no inventory to pick from. They were super professional, walked me through the process, kept me updated the entire time from manufacture of the truck to delivery and it was actually fun. Totally recommend Ferman of Tampa specifically Rebecca. She took the time to ensure that I got what I wanted and did not pressure at all. They were even super fair on the trade in process. GREAT JOB!!! Highly recommend. More

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They made buying a new truck very painless in a very strange new car market. strange new car market. More

by seanshap7891 Verified Customer Verified Customer

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Grace, Rob, and Greg are wonderful people and served our needs well! Would reccomend to family. Everyone else we interacted with was very pleasant as well. needs well! Would reccomend to family. Everyone else we interacted with was very pleasant as well. More

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Fermans is an organization I would never deal with again. We were looking to purchase a new Tahoe and working with their internet sales manager and a sales agent. When we visited they did not have the vehi We were looking to purchase a new Tahoe and working with their internet sales manager and a sales agent. When we visited they did not have the vehicle we were interested in but were very helpful. On a Saturday night at 6:00 pm the internet manager emailed me stating that a customer backout out of a purchase and the vehicle was what we were interested in, but it would not be on the lot for long. We setup an appointment to see it the next morning and arrive before they opened. When our sales person arrive he was told by the manager that the Fermans took the vehicle. We had driven an hour based on knowing someone would not have purchased it before we arrived but the dealership owners evidently felt they needed this before a customer. Besides what shows a lack of internal communication the wimpy sales manager did not have enough guts to tell us about the Fermans taking the vehicle he made the sales person give us the news. I wonder if the Fermans step in front of customers on repairs and parts in this environment of supply issues. More

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Had the best experience at Ferman Chevrolet! Highly would recommend Raul Pereira he had the best customer service! recommend Raul Pereira he had the best customer service! More

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