Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 13

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Kim Kelly Lujan

April 14, 2013

Dealership Rating

My purchase experience at NR Honda Cerritos was GREAT!!! I really enjoyed working with Kim Kelly, she was AWESOME to do business with and gave me a great deal.. i will definitely be back for my next purchas More

by izzynthecity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2013

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing this outstanding review! Kim is a valued member of our team and she'll be delighted to hear that she was able to exceed your expectations. We look forward to working with you, your friends, and your family during future visits! Remember to find us on Twitter and Facebook to check out our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 08, 2013

Dealership Rating

Kim Kelly is an EXCEPTIONAL sales person because she really cares about her customers and goes above and beyond to deliver a quality experience. This is the 5th Accord that I've leased through Norm Ree More

by hhikitah0nda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We truly do feel honored to have Kim as a part of our team; it's fantastic to hear that you were satisfied with the service she provided. Your loyal business is greatly appreciated and we look forward to working with you again in the future. Before your next servicing appointment, be sure to find us on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 28, 2013

Dealership Rating

my overall expierence for my first time buy was outstanding. i enjoyed the attention they gave to my requirments.very satasfied with my purchase overall. i would 100% recommand this team for a awes More

by jennyma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: kim ke

Mar 01, 2013

Norm Reeves Honda Superstore Cerritos responded

What a fantastic review! We greatly appreciate your kind words about Norm Reeves Honda. Congratulations on your new purchase; don't hesitate to call or stop in if there is anything else we can do to help. Also, be sure to visit us on Twitter and Facebook to gain access to our exclusive offers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 28, 2013

Dealership Rating

We went into nrh and had the best car buying experience ever. Kim Kelly sold my sister her car so we went in and she helped us out. We will definitely buy again from her. More

by Rachel's car
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2013

Norm Reeves Honda Superstore Cerritos responded

It's great to hear that your sister recommended our dealership to you! Thank you for taking the time to write about your experience with us; I'm delighted that we've earned your future business. Kim is a valued member of our team and she'll be happy to hear that you were so pleased. Before your next servicing appointment, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 13, 2012

Dealership Rating

Kim kelly was very knowledgeable and professional. She made me comfortable and patiently answered all my questions. I would send my friends and family to her. More

by Justinkiana
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim kelly

Dec 14, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 12, 2012

Dealership Rating

Thank you to Kim Kelly for the excellent customer service, your honesty, great deals and for being #1 salesperson. We bought 3 brand new cars within the last 5 months, that says it all!!!! If you More

by terri.alvarez.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2012

Norm Reeves Honda Superstore Cerritos responded

Terri, Thank you for this outstanding review! At Norm Reeves Honda customer service and customer satisfaction are of the utmost importance and we are thrilled Kim and the rest of the team exceeded your expectations. We look forward to working with you in the future. Also, please follow us on Facebook and Twitter to keep up with our latest news and specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2012

Dealership Rating

This is the second Honda I have purchased and I believe you have one of the greatest assets at your dealership and her name is Kim Kelly. She is the one of the main reasons why I came back to this dealers More

by mmacia91764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for the feedback! Kim will be thrilled to hear that you've spoken so highly of her. She is a valued member of the team and she, as well as the rest of us, realize the value of customer service. Enjoy your new Honda and we look forward to your next visit! Be sure to check out our Facebook and Twitter pages for exclusive offers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 29, 2012

Dealership Rating

I have 3 cars from Kim and have also sent a lot of my family and friends. I have always been extremely happy with her service and will continue buying cars from her. Thank you Kim for always taking care More

by Tammygonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim lujan

Jul 02, 2012

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda, we would like to sincerely thank you for your business and loyalty. We love to provide our customers with the very best in customer service and we are happy to know you have appreciated our hard work. Kim will be excited to hear about your experience. Thank you, once again, for this five-star review. We look forward to continuing to enjoy a lasting relationship with you. Please enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

February 01, 2012

Dealership Rating

Worked with Kim Kelly for the second time and she did not disappoint. Got the car (Civic Natiural Gas) and price I wanted. She was very helpful every step of the purchase. Will definately buy a third car More

by barry2557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

Feb 03, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review. We are pleased to hear that Kelly's hard work shined through during your visit. We look forward to seeing you for next vehicle! Be sure to check us out on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 28, 2012

Dealership Rating

Kim got us through our purchase of a Natural Gas (CNG)Civic with the efficiency and expertise of a pro. We were walked through every step of the purchase from all the paperwork to the delivery of t More

by Leutheuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly

Jan 30, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this glowing review. We take pride in our team's strong efforts to provide a knowledgeable and stress-free experience. It pleasing to hear that you've found this value in us. Be sure to check us out on Twitter and Facebook to become eligible for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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