Kiersten Herman | Page 4

Smooth, easy car buying experience! We had a great experience at Ide Honda. My family stopped in to test drive a car and left leasing a new Pilot. Even with 3 young kids in tow, it was a We had a great experience at Ide Honda. My family stopped in to test drive a car and left leasing a new Pilot. Even with 3 young kids in tow, it was an easy experience. The facility is clean, spacious, family-friendly. Kiersten was great! She took the time to really show us the vehicle and all of its features as well as work with us to get within our budget. The whole experience was smooth. We will definitely return when it's time for another Honda! More

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This was my first time shopping at an actual dealership. Kiersten and team we’re completely amazing & so helpful! The process was smooth and painless. Kiersten and team we’re completely amazing & so helpful! The process was smooth and painless. More

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Love my new Civic Type R!!! Kiersten H was wonderful, making sure I was satisfied with absolutely everything. I would recommend IDE to friends and family. making sure I was satisfied with absolutely everything. I would recommend IDE to friends and family. More

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Friendly and professional, with customer satisfaction #1 Very impressed with the whole atmosphere at this dealership. I didn't feel pressured at any point in time, and I felt that my needs were what was mos Very impressed with the whole atmosphere at this dealership. I didn't feel pressured at any point in time, and I felt that my needs were what was most important to them. And I really like that their quoted pricing is all up, all in; with no hidden fees or surprises. More

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Kiersten was awesome to work with. I wasn't in the most ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wan ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wanted within my price range. Also a shout-out to the service/recon department for doing a good job getting it ready in a very quick time frame. More

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Great car buying experience! We recently bought a 2019 Honda Civic EX-L from Dick Ide Honda of Penfield. We are delighted with the car and we were very impressed with our salespe We recently bought a 2019 Honda Civic EX-L from Dick Ide Honda of Penfield. We are delighted with the car and we were very impressed with our salesperson, Kiersten Herman. She was very knowledgeable and professional, and the process of buying the car went very smoothly. We would definitely recommend this dealership and especially Kiersten. More

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First new car in 13 years! Kiersten first contacted us through our webstie inquiry. From start to finish, she made the buying process straight forward and actually enjoyable an Kiersten first contacted us through our webstie inquiry. From start to finish, she made the buying process straight forward and actually enjoyable and fun. No hassle, honest information, and no "high-pressure" sales tactics. She got us the exact vehicle we were looking for. We are loving our new Honda HRV. Would definitely recommend her to anyone looking for a new vehicle. THANK YOU, Kiersten!!!!! More

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IDE all the way!! From start to finish my Ide experience was perfection. Kiersten Herman is a great employee! Knowledgeable, professional, and just plain easy to work From start to finish my Ide experience was perfection. Kiersten Herman is a great employee! Knowledgeable, professional, and just plain easy to work with. I was happy with everyone in the dealership and would recommend anyone to shop at ide and work with Kiersten. Once again, a happy customer! More

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Great Experience, No Pressure I worked with Kiersten Herman. She was fantastic! I went in with my car that I intended to trade in. She set me up with a CRV to test drive and by th I worked with Kiersten Herman. She was fantastic! I went in with my car that I intended to trade in. She set me up with a CRV to test drive and by the time I got back she had the trade-in offer with the deal to get me in to the CRV. She didn't pressure me into the sale or the add ons. She just showed me the details and let me do the deciding. The CRV was such a no brainer, and now I feel like a fancy person driving this car. It's got everything, in the mid-level trim and I couldn't be happier. I definitely recommend working with Kiersten. She's awesome! More

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Amazing experience Both Roberto Galante and Kierstan Herman were incredible. The entire process was easy from start to finish. I was nervous to trade in my current l Both Roberto Galante and Kierstan Herman were incredible. The entire process was easy from start to finish. I was nervous to trade in my current lease since it was through another dealership, and I wanted to stay as close as possible to my current monthly payment. Roberto not only talked me through my concerns, but also delivered on price while making sure I understood the new terms. Kierstan then helped me get everything setup with my new car so that I could pick it up same-day. She was friendly, and made sure I left knowing who to contact if I had any questions after the sale. More

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