Kiefer Zuelsdorf | Page 2

Excellent dealership, great team. Quick and responsive. Made process easy. Would definitely buy another car from them Quick and responsive. Made process easy. Would definitely buy another car from them More

by FA Verified Customer Verified Customer

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Came down for 1 specific truck was told it was 'mint' with no rust. Drove 2 hours and the truck was completely rusted all over. Buy a different truck within 48 hours the thermostat died. They were good o with no rust. Drove 2 hours and the truck was completely rusted all over. Buy a different truck within 48 hours the thermostat died. They were good on fixing it but also maintenance is obviously not doing there job. More

by justinderezinski Verified Customer Verified Customer

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Good selection of vehicles ,salesman very attentive, do your diligence on vehicles you buy from them, not 100 % forthcoming on vehicle issues or condition your diligence on vehicles you buy from them, not 100 % forthcoming on vehicle issues or condition More

by waltzerdesign Verified Customer Verified Customer

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Amazing service, the customer service is amazing and will work with you until you have the vehicle you want! work with you until you have the vehicle you want! More

by robertmunozm14 Verified Customer Verified Customer

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If buying a vehicle from Kearns auto, be prepared. These people are professional, used car salesman, and if I was to do it again, I would take a professional car buyer with me to negotiate. I haven’t These people are professional, used car salesman, and if I was to do it again, I would take a professional car buyer with me to negotiate. I haven’t purchased many vehicles in my life. The Escalade was detailed as well, as anything I’ve ever seen detailed. In fact, it looked brand new. It looked so good in fact that I didn’t notice hidden damage on the rocker panels. Before I knew it was as damaged as it is, I brought it to their attention and felt they considered it a non-issue. They didn’t really want to talk about it when I expressed my concern. When I got the vehicle home and and washed it, there was rusty water, running out of the rocker panels. I consulted an expert body repairman, he told me the rocker panels, hence the unibody, are rusted beyond repair unless I want to spend 4-5, $6000.00. In fact, he said, I can just about put my finger right through it. When I returned the next day to pick up the vehicle I had left there, and told my salesman, Shane, about this issue, he said, take some pictures and he’ll take it to his boss and see what he can do. I did all of that. Long story short, after speaking with one of the managers, Tim, they basically told me to get lost. In the aftermath, here just a few weeks later, they look much worse than they did. I believe they cleaned up the rockers to make them look decent, but knew that they weren’t good. Since rocker panels are part of the structural integrity of this vehicle, I feel the dealership should either pay to have them repaired or let me return the vehicle. On the buyers guide, they marked the unibody as legal. I do not believe it’s legal in this condition. The vehicle is it listed on the buyers guide as the sound system/entertainment system is working. In fact, Sirius XM does not work. This was determined by Sirius XM themselves. The threshold lights on both front doors do not work. I know when buying a car, it’s buyer beware, but I believe that you have to trust the dealership to some point. Especially when they have 300-$500,000 cars for sale sitting all around the dealership. I guess in this case, I was mistaken. It’s very difficult to ascertain the condition of a vehicle on a 10 minute test drive and a visual inspection. More

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Communication was wonderful. Finance dept was outstanding. Our sales person was very good and personalbe but in the end, over promised and under delivered a little. The immedi Finance dept was outstanding. Our sales person was very good and personalbe but in the end, over promised and under delivered a little. The immediacy and importance of the sale took priority over service. More

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Shane sold me my first truck. He made the whole process painless. He was very transparent and helpful throughout the whole process. He made the whole process painless. He was very transparent and helpful throughout the whole process. More

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Kearns was recommended to me by a co-worker so I checked them out when looking for a newer F150. They had a large selection of trucks to choose from. The staff there were great. Worked with Tommy on the fro them out when looking for a newer F150. They had a large selection of trucks to choose from. The staff there were great. Worked with Tommy on the front end and the finance team was great too. Would highly recommend when searching for your next vehicle. So far I am beyond happy with my new 2021 Ford F150. More

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Shane was very helpful throughout the whole process, kept it straight forward and helped me get into the perfect vehicle. Recommend Shane and Kearns to everyone! it straight forward and helped me get into the perfect vehicle. Recommend Shane and Kearns to everyone! More

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We had a great experience at Kerns. Tommy, Patrick and Kiefer made our buying experience stress free. I would 100% recommend Tommy to anyone who is looking to buy a car. Tommy, Patrick and Kiefer made our buying experience stress free. I would 100% recommend Tommy to anyone who is looking to buy a car. More

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