Judy Juneau

All I’m gonna say is do a very thorough inspection on any vehicle you’re interested in from Kearns before purchasing. I started off pleasantly surprised with the dealership only to be completely disappointe vehicle you’re interested in from Kearns before purchasing. I started off pleasantly surprised with the dealership only to be completely disappointed in my purchase. Truck broke down 3.5hrs into a family vaca first day of ownership, seized turbo, had to rent a truck to continue. Kearns offer no compensation for this. Bad weather when I picked up truck, got it home in garage only to find the truck body beat up bad. Kearns motors half xxx did repairs or had touch up guy fill in the hundreds of rock chips after multiple trips back to Kearns for repairs, no compensation for all my travels to make truck half xxx presentable for 50k I paid. Then there’s the interior, filthy! I was told they just got truck in and hadn’t had time to run a detail, yet I had saved the truck on cargurus weeks ago and it was on car gurus for 40+ days. Lesson learned just because a vehicle is only 1yr old and 24k miles doesn’t mean it’s ok to purchase sight unseen, at least not from Kearns motors. Good job Kearns of Johnson Creek, way to treat a hard working blue collar man and his hard earned money while you have a showroom full of exotic cars. Clearly you could afford to make this right but choose not to so you’ve lost any repeat or work of mouth business here and earned this review. I rarely do reviews but I felt you guys deserve one! More

by cassidy2477 Verified Customer Verified Customer

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It was a wonderful experience everyone I spoke with was polite and professional especially Bob to pick me up from the airport what a wonderful trip to the dealership thanks again Tommy with honest pleasant polite and professional especially Bob to pick me up from the airport what a wonderful trip to the dealership thanks again Tommy with honest pleasant and very helpful thanks again Kern's motors More

by bulldoglaird131 Verified Customer Verified Customer

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Very profesional . .Thanks for help me I buy my car excellent service recomended 100. Thanks. .Thanks for help me I buy my car excellent service recomended 100. Thanks. More

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The people were very nice and worked fast . The detail job was sloppy and left swirls over entire truck . Took 6 hours of hand waxing before I could take it out in public. The detail job was sloppy and left swirls over entire truck . Took 6 hours of hand waxing before I could take it out in public. More

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Shane was fantastic. He made the whole process simple and painless. Seeing all of the beautiful show cars was another highlight my family and I loved. He made the whole process simple and painless. Seeing all of the beautiful show cars was another highlight my family and I loved. More

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Communication was wonderful. Finance dept was outstanding. Our sales person was very good and personalbe but in the end, over promised and under delivered a little. The immedi Finance dept was outstanding. Our sales person was very good and personalbe but in the end, over promised and under delivered a little. The immediacy and importance of the sale took priority over service. More

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Great place from the people to the vehicles they will take care of you and the process of buying a vehicle take care of you and the process of buying a vehicle More

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It was a very nice experience. A nice sales person that took the time to explain everything about the truck A nice sales person that took the time to explain everything about the truck More

by gwrossman Verified Customer Verified Customer

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The dealership was a great experience I would recommend all my friends and family to this dealership great customer service all my friends and family to this dealership great customer service More

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We had the best dealership experience at Kearns. The buying experience was very smooth. They were genuine, kind, communicative, and knowledgeable. We started out process online and Danny was ready w The buying experience was very smooth. They were genuine, kind, communicative, and knowledgeable. We started out process online and Danny was ready with the truck and all of the information. We were very impressed with the staff’s communication with each other to make a seamless buying experience. More

by Anonymous101 Verified Customer Verified Customer

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