Khang Nguyen | Page 3

My service advisor did a good job of keeping me up-to-date on the status of my vehicle. I like the fact that the technician came and picked up my vehicle and dropped it off. I was still concerned a up-to-date on the status of my vehicle. I like the fact that the technician came and picked up my vehicle and dropped it off. I was still concerned about whether the vehicle was drivable or not before they picked it up, that was not explained to me, Overall, I thought they did a good job. More

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I received my vehicle after a couple of days being worked on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor again for assistance More

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Goodson Acura the BEST Service Dept in DFW! At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can trust my Advisor Khang, to give me sound advise to address my cars needs. I drive A LOT, so I bought a reliable Acura MDX so I wouldnt have to worry about the wear and tear when driving over 1,000 miles in just a few days. When things go wrong, Goodson Acura will always run a report to give me insight to whats happening with my car. Khang, my trusted advisor consistently takes the time to explain whats happening, what needs to be done to fix it including timing and projected costs, so I can have a peace of mind about the decisions Im making to fix it. Ive been a Goodson Acura Service customer for well over 10+ years and would not consider taking my car anywhere else! They always take great care of my concerns with my car. Their exceptional service makes the difference, whether it’s with my trusted advisor, Khang, his manager, Bobby, the service techs, or any of the team in the Service Dept, they set the standard for exceptional service for me. I appreciate all they do, THANK YOU! More

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Khang always does a great job. I always feel like he has my back and helps me prioritize what needs to get done, in what order. I always feel like he has my back and helps me prioritize what needs to get done, in what order. More

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The service was excellent and Johnathon Valdez was considerate and helpful to me in my decision making. considerate and helpful to me in my decision making. More

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Khang Nguyen my service advisor Is very personal and helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purcha helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purchased the car almost 10 years ago. Having a loaner car while they worked on my car was very beneficial. Bobby Carroll also was helpful with this particular service. More

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Great customer service. Work gets done as promised. Dealership is neat. I'm always satisfied when I go there Work gets done as promised. Dealership is neat. I'm always satisfied when I go there More

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Very fast service and the nice waiting room makes it easy to wait and work while the service is completed. to wait and work while the service is completed. More

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Goodson Acura is the best , Very fast service thank you Khang Nguyen for everything , I recommend this place for everyone. Khang Nguyen for everything , I recommend this place for everyone. More

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It was a great experience! I wish all dealerships would be as good as you guys are. The service advisor was great. He did not give back my car because the body shop missed a I wish all dealerships would be as good as you guys are. The service advisor was great. He did not give back my car because the body shop missed a spot. That that is service. I am very happy when I got my car back today. I will definitely use you guys again! Keep up the great work More

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