Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas
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Jonathan Valdez

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
199 Reviews
5.0

199 Reviews

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199 Reviews of Jonathan Valdez

April 28, 2024

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Employee Rating

Johnathan Valdez attended to all my car needs and he kept me updated on the progress of my vehicle along the way. His dedication and hard work is greatly appreciated! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars and noting that Johnathan has been excellent to work with in service. We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

April 21, 2024

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Employee Rating

The Dallas service center always does an excellent job on my car and keep me informed on More

by DELTON 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Goodson Acura of Dallas responded

Delton, thank you for sharing 5-stars and noting that our service center always does a great job on your car and keeping in communication! We appreciate your tag of Jonathan! Let us know when we may serve you additionally. Thanks again!

April 02, 2024

Dealership Rating
Employee Rating

The service department does great work. I love the Acura brand and the service department is why I purchased my second and third Acura from Goodson. More

by jcl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Goodson Acura of Dallas responded

jcl55, thank you for sharing 5-stars! We're happy to hear our team does great work and earned your business! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 30, 2024

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Employee Rating

Excellent customer service by John Valdez, Quickly diagnosed the problem and was it solved. Gamboa More

by Lzgamboa92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Goodson Acura of Dallas responded

Lzgamboa92, thank you for sharing 5-stars and noting excellent customer service from John! We appreciate your kind words. See you next time. Best wishes!

March 30, 2024

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Employee Rating

Service manager and his staff were Considerate, helpful, knowledgeable and provided exceptional service beyond expectations. More

by Cathy Zier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Goodson Acura of Dallas responded

Cathy, thank you for sharing 5-stars and noting that the service manager and the team were considerate and helpful! We appreciate your business and your praise. See you next time. Thanks again!

March 26, 2024

Dealership Rating
Employee Rating

Jonathan Valdez is amazing and he goes over and beyond to make sure his customers have an amazing experience at Goodson Acura! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're pleased to hear Jonathan Valdez goes above and beyond to make sure his customers have an amazing experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 16, 2024

Dealership Rating
Employee Rating

Goodson Service was organized and fast. The whole process was explained and communication was in a timely manner. I could not ask for a better experience. Thanks, guys! More

by ogionami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Mar 16, 2024

Goodson Acura of Dallas responded

ogionami, thanks for sharing 5-stars and noting that we were organized and quick. We appreciate your praise noting timely service and we look forward to serving you additionally moving forward. Thanks again!

March 05, 2024

Dealership Rating
Employee Rating

Reasonable prices compared to Lexus. Service Managers never try to pressure to get unnecessary services/jobs. Overall, great value for money. More

by Acura-Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Goodson Acura of Dallas responded

Acura-Fan, thank you for sharing 5-stars! We're pleased to hear our team provides great value for the money! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 04, 2024

Dealership Rating
Employee Rating

Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes

Other Employees Tagged: Bobby Carroll

Mar 04, 2024

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 31, 2024

Dealership Rating
Employee Rating

Got there a little after 2. Didn't leave until around 5. Appreciated thorough test drive by Courtney and the help given by Giles. Never in my buying experience was I ever intro More

by M.O.P.S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Colston , Giles Finance

Jan 31, 2024

Goodson Acura of Dallas responded

M.O.P.S, thank you for sharing 5-stars! We're happy to hear Courtney, Giles and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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