Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas
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Jonathan Valdez | Page 2

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
199 Reviews
5.0

199 Reviews

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199 Reviews of Jonathan Valdez

January 20, 2024

Dealership Rating
Employee Rating

Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. More

by Emaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Goodson Acura of Dallas responded

Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 13, 2024

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Employee Rating

Jonathan and his team were awesome! He explained everything I need to know and overdelivered. Very happy. More

by tgabel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2024

Goodson Acura of Dallas responded

tgabel04, thank you for sharing 5-stars! We're happy to hear Jonathan and the rest of our team are awesome! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 11, 2024

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Employee Rating

Service agent Jonathan was kind, accommodating, and helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I und More

by mva07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George - parts. 5 stars.

Jan 12, 2024

Goodson Acura of Dallas responded

mva07, we appreciate your business and your constructive feedback regarding the process. We're sorry to hear that your service took longer than anticipated and that the communication could have been better. We want you to know we're passing your feedback along to leadership for review and look forward to better serving you and earning the fifth star on future visits. Thanks again. Best wishes!

January 10, 2024

Dealership Rating
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Jonathan Valdez is exceptional, the mechanics do agood and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles. More

by FelixTarvin@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Goodson Acura of Dallas responded

FelixTarvin@, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez is exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

January 04, 2024

Dealership Rating
Employee Rating

Service is king. Great attention to the customer. Keeps me coming back. Recommend to others. More

by Jsparkerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Goodson Acura of Dallas responded

Jsparkerlaw, thank you for sharing 5-stars. We greatly appreciate your endorsement. Thanks for tagging Jonathan and providing 5-stars. See you next time. Thanks again!

January 02, 2024

Dealership Rating
Employee Rating

I get my RDX SERVICED ONLY AT Goodson Acura in Dallas Texas. I agree with Goodson's high customer service ratings. THANKS! More

by FelixTarvin@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Goodson Acura of Dallas responded

FelixTarvin@, thank you for sharing 5-stars! We're happy to hear our team provides great customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 06, 2023

Dealership Rating
Employee Rating

Everyone was friendly, courteous and professional at the dealership—from the gentlemen bringing my car up, Johnathan, the advisor, the lady going over the loaner car, to the cashier. Everyone smiled and gr More

by Cycle760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Goodson Acura of Dallas responded

Cycle760, thank you for sharing 5-stars and mention of our friendly, courteous team. We appreciate your praise regarding Jonathan in particular. We look forward to serving you additionally when the time comes. Thanks again!

December 04, 2023

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Employee Rating

I’m very happy with the service and treatment that I got thank you so very much More

by aram2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Goodson Acura of Dallas responded

aram2026, thank you for sharing 5-stars! We're glad to hear our team made sure you were happy with your service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 20, 2023

Dealership Rating
Employee Rating

The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

by jrtaylor74
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 20, 2023

jrtaylor74 responded

What more can I say?

November 19, 2023

Dealership Rating
Employee Rating

Johnathan Valdez and his guys always done an excellent service to us! Thank you so much! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pick up my I don’t remember his name

Nov 19, 2023

Goodson Acura of Dallas responded

Jz, thank you for sharing 5-stars! We're pleased to hear Johnathan Valdez provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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