Kevin Schofield

Audi Stratham is great! Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though there is another dealership closer to me. More

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The service was prompt and the representative helpful and pleasant, providing an offer to buff out a scratch at a very reasonable price. pleasant, providing an offer to buff out a scratch at a very reasonable price. More

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Everything was top notch: the personal attention, the use of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be complimentary, but I was disappointed that the wash seemed to be an afterthought. The insides of the windows weren't cleaned and they needed it...I frequently travel with my Springer Spaniel whose wet nose makes it tough for me to see well in cold weather. The moon roof glass wasn't clean either. However, the service staff was terrific, and you have a truly 5-star dealership. Marley Switzer More

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Traveling through the area and alternator went out. Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere l Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere local so the Service rep (Kevin S) searched until he found one and had it shipped overnight from San Diego. The alternator arrived without the belt so they’ve then sent a driver to Burlington Vermont (6 hour round trip) so I wouldn’t be held up any longer. Meanwhile, Kevin and the General Manager (Frank ) made sure I was comfortable, freeing up an office in the showroom where I could work and making a great driver (Colby) available to take me to restaurants. Everyone on the sales floor was also courteous and helpful. This was exceptional service in every way. More

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My wife and I have purchased many Audi’s from Audi Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly and professional. They know what they are doing and they go beyond being helpful. More

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Kevin and Chuck were very helpful. I purchased a new Audi A3 in Brookline, MA a few years back and it's an absolute lemon of a car, unfortunately. The service team, however, identified the main problem and n A3 in Brookline, MA a few years back and it's an absolute lemon of a car, unfortunately. The service team, however, identified the main problem and now it's running like a charm. I'll be back for sure. More

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My wife and I just received our new Q8 from Frank and Nick who were fantastic from start to finish. Frank is a true professional who really made the whole process no pressure and easy. They made a great Nick who were fantastic from start to finish. Frank is a true professional who really made the whole process no pressure and easy. They made a great team and we are very happy. More

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I love this dealership's teams. Wether it's services or sales, I've never left without saying to myself, "Thank you - THIS is what great customer service looks like." They always go above and beyond. My mo sales, I've never left without saying to myself, "Thank you - THIS is what great customer service looks like." They always go above and beyond. My most recent sales experience with Mark Ames was fantastic. More

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Terrific everything one was very pleasant and helpful. We were delighted with the package Frank worked out and delighted with Marc Ames who followed up helpin everything one was very pleasant and helpful. We were delighted with the package Frank worked out and delighted with Marc Ames who followed up helping us choose the right vehicle for us, much of the paper work, patiently showed us all the workings and answered our 100 plus questions. He was extremely knowledgeable and helpful as well as being a delightful person.. We enjoyed working with the whole team. It was a fun experience; great team and all seemed to work well together making us feel at ease and part of an Audi family! Service and finance also very helpful and pleasant.. Great dealership- we feel very comfortable there. GREAT STAFF who al seem to work well together AND great car More

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Everyone was very helpful. Service is always great. Nigel did a great job tracking down exactly the car I wanted and Tyler made the administrative process very clear. did a great job tracking down exactly the car I wanted and Tyler made the administrative process very clear. More

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