Kevin Keon
Kevin Keon at Lexus of Sacramento
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Kevin Keon | Page 3

Finance Manager

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
170 Reviews
4.8

170 Reviews

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170 Reviews of Kevin Keon

January 22, 2024

Dealership Rating
Employee Rating

Fraudulent lies, worse customer service , everything doing based on lies and fraud I have been waiting for my title and.registration almost six month More

by HAQJOHASHMAT
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Simon

Jan 23, 2024

Lexus of Sacramento responded

I'm sorry to read about your recent experience with us. It's important for us that our customers feel they are treated honestly and with respect, so this feedback is concerning. I understand the frustration of waiting for title and registration documents - let's get this sorted out as soon as possible. Please reach out directly when you can. Thank you, Christian Simon - General Manager - 916-465-6331

January 18, 2024

Dealership Rating
Employee Rating

Kyle was very friendly and made the buying process easy. We didn't feel rushed and the whole purchase went smoothly. Thanks to Kevin too, he explained all the paperwork we were signing. More

by JANICEKIRBY70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Reid

Jan 18, 2024

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Janice, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

January 16, 2024

Dealership Rating
Employee Rating

We brought a 2023 RX 350 Lexus and made an appointment for Monday 15th dealer had no computer service. You should had a generator. Car is under warranty but I get message Susytem malfunction take to More

by PIBGHANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jared Ivey , Coyle Baker

Jan 17, 2024

Lexus of Sacramento responded

It's concerning to read about the issues you've been experiencing with your vehicle. We understand how frustrating this can be and apologize for any inconvenience caused during your appointment, as well. Please reach out directly so that I may assist in resolving all remaining concerns promptly and efficiently. Thank you, Russ McDuffie - Service Director - 916.465.6291

January 10, 2024

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Employee Rating

I bought a 9 year old RX 350 that was well maintained by the dealership. Everyone that I encountered was friendly, courteous, professional and highly knowledgeable. Price was very reasonable. Since I was bu More

by Tim Bisset
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cave

Jan 10, 2024

Lexus of Sacramento responded

Tim, we're glad to know you had a positive experience at Lexus of Sacramento and found our team knowledgeable and professional. We hope your Lexus RX 350 serves you well for many years!

December 29, 2023

Dealership Rating
Employee Rating

It was short, sweet, and to the point. Plus I got a great deal on my car. More

by SEANLYONS86
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keon

Dec 30, 2023

Lexus of Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Christian Simon General Manager

December 19, 2023

Dealership Rating
Employee Rating

The personnel at Lexus are all very good, well informed and helpful. They do a good job of explaining the cars. They never talk down to the customer. More

by SUSANMCKEE222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Lexus of Sacramento responded

We appreciate your feedback! It's great to know our team at Lexus of Sacramento was able to provide you with the informative and respectful service we strive for. Thanks for choosing us!

December 15, 2023

Dealership Rating
Employee Rating

Timely Service. Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and t More

by timetotrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2023

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 07, 2023

Dealership Rating
Employee Rating

I just want to thank Gus for the outstanding job on taking care of my 2024 ES300h, I've bought multiple cars here and will continue coming back to gus in service, he's kind and respectful,great job ! More

by LEXUSTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens , Raz, my salesman was wondering as well.

Dec 08, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

December 04, 2023

Dealership Rating
Employee Rating

I have purchased a total of 3 new vehicles from this dealership and I have to say every experience has been a positive one with little or no stress or pressure. Very nice people and very fair. More

by MCLEARY55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Simon , Dean Haught 5 stars

Dec 05, 2023

Lexus of Sacramento responded

We're delighted to know that you've had consistently positive experiences with us at Lexus of Sacramento. We appreciate your continued support and look forward to serving you in the future!

December 01, 2023

Dealership Rating
Employee Rating

Kent was great to work with and was very knowledgeable and took time to address our needs. I purchased two vehicles as a result i one month. More

by MATHEWSABLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda , Kent Owens

Dec 03, 2023

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kent and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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