Kevin Hernandez
Kevin Hernandez at Larry H. Miller Hyundai Peoria
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Kevin Hernandez | Page 2

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.7
24 Reviews

BIRTHPLACE: CHICAGO, IL PREVIOUS OCCUPATION: SERVICE LOT ATTENDANT HOBBIES: HIKING, BIKING & MUSIC FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE PEOPLE FAVORITE MOVIE(S): GUARDIANS OF THE GALAXY

Dealership Experience

6 yrs, 5 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

4.7

24 Reviews

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24 Reviews of Kevin Hernandez

September 04, 2023

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Employee Rating

I was helped by Kevin in the Service department. He was very professional and listened to my concerns. He kept me informed with what was going on with my vehicle. He even helped me the next day whe More

by Kdub073
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Recommend Dealer
Yes
Sep 06, 2023

Larry H. Miller Hyundai Peoria responded

Hello Kdub, Thank you very much for your feedback. I'm sorry we did not meet your expectations that first time around. If there's anything I can assist you with, please feel free to contact me directly at 623.815.4581. Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623.815.4581

September 02, 2023

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It was great, they even checked everything to let me know what i have to change or not More

by lincotchaou
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Recommend Dealer
Yes

August 27, 2023

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Still can't figure out why an oil change takes 3 hours, when you bring the car in early. Need to work on their scheduling. More

by therber77
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Recommend Dealer
Yes

August 26, 2023

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I was greeted and told in detail what was going on. I was given options for additional work. My service was completed quickly. More

by johannagow
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Recommend Dealer
Yes

August 24, 2023

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Made an appointment a month in advance for a basic oil and filter change. Waited over two hours. It would be nice if they were a little quicker and included a basic car wash. More

by Frank
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Recommend Dealer
Yes

August 23, 2023

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Friendly staff, good customer service, and quick service! This dealership is great and the people are very helpful! More

by serenaf38
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Recommend Dealer
Yes

August 22, 2023

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Apparently Larry Miller Hyundai won't service your car. I called to set up an appointment and they told me 3 to 4. Then they told me to go find someplace else to get my car serviced. More

by tshinton
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Recommend Dealer
No
Aug 23, 2023

Larry H. Miller Hyundai Peoria responded

Happy Wednesday tshinton, I'm very sorry read that we did not meet you expectations. Please contact me directly so I can rectify the situation. -Robert Smith, Customer Relations Manager, 623.815.4581

Aug 23, 2023

tshinton responded

This is not the first time i have had issues with Larry Miller Hyundai. The first time you didn't transfer my plates to the new car. Now I cant get service until a month from now. By then I will have gone past the 1000 mile rule and lost my complimentary service. To top it off your service department has the attitude of if you dont like waiting a month go someplace else. I guess I will just go someplace else that wants my business. Don't get me wrong. Your personal weren't mean or nasty when we talked.

Aug 23, 2023

Larry H. Miller Hyundai Peoria responded

Please call me so I can rectify the situation, so you don't go over the milage. I would reach out to you, but I don't have your name to look you up in our system. I can be reached directly at 623.815.4581. -Robert Smith, Customer Relations Manager

August 13, 2023

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Everyone in the service dept have a great sense of humor. They make you fell like part of their family. Melissa is so helpful and makes me feel secure in any process of my car. She is super. More

by katakat
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Recommend Dealer
Yes

August 01, 2023

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Service was thorough and efficient. I will continue to rely on Miller Hyundai with my Sonata. More

by Ted
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Recommend Dealer
Yes
Aug 03, 2023

Larry H. Miller Hyundai Peoria responded

We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

July 16, 2023

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Starting with Baron to Kevin, my experience was timely, professional and courteous. Very comfortable with Larry Miller Hyundai service center. More

by Lmonty
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Recommend Dealer
Yes

Other Employees Tagged: Baron

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