Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris | Page 3

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.8
172 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

20 yrs, 9 mos

Specialties & Trainings

Customer Relations Manager

3.8

172 Reviews

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172 Reviews of Kevin Harris

November 07, 2023

Dealership Rating
Employee Rating

Devon is an excellent sales person and easy to work with. He really has a lot of knowledge of the different cars and is able to locate what you want. More

by keithatallman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Devon Fields

Nov 08, 2023

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear about your positive experience with Devon! Thank you for your kind words about his knowledge and ability to find what you want. If you ever need assistance with cars in the future, don't hesitate to reach out. We're here to help!

November 05, 2023

Dealership Rating
Employee Rating

We were shown everything we wanted. He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him. More

by ritteramanda0202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh

Nov 05, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're delighted to hear that you had the best car buying experience with our team, and we appreciate your kind words about our respectful and kind service. Your satisfaction is our goal, and we're here to assist you with all your automotive needs.

November 03, 2023

Dealership Rating
Employee Rating

Me gusta que son amable y yo aveces no tengo cita y tratan de ayudarme More

by alimuyz111a0341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh, Kash Varzandeh

Nov 05, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind comment and loyalty. We're always here to help, thank you for choosing us!

October 21, 2023

Dealership Rating
Employee Rating

i bring mg car before 10am(appointment) and they said that it will be done around 3 pm for change oil and recall. so i wait/ around 2pm, i ask the guy how much time do i need to wait.. and when he check More

by jonathan2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced with your service appointment. Your time is valuable, and we're sorry that your expectations were not met on this occasion. Your feedback is important, and we'll use it to improve our scheduling and communication processes. If you have any further concerns or need assistance in the future, please feel free to reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 21, 2023

Dealership Rating
Employee Rating

This dealer is so slow. I had to remove my car because take so long an oil change More

by celetesmedozds560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

Norm Reeves Honda Superstore Cerritos responded

We apologize for the delay you experienced during your oil change appointment. Your time is important, and we regret any inconvenience caused. We'll take your feedback into consideration to improve our service efficiency. If you have any more insights or need assistance in the future, please don't hesitate to reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 19, 2023

Dealership Rating
Employee Rating

My sales person Mazen Abdeh and finance person were good, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, More

by Wsteinriede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mazen Abdeh

Oct 24, 2023

Norm Reeves Honda Superstore Cerritos responded

Response: We apologize for the inconvenience you experienced with the email address and the issues with your certified pre-owned car. We take your feedback seriously and would like to speak with you about your experience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 19, 2023

Dealership Rating
Employee Rating

Megustanel servicio Les doi un 10 porsu servicio es bueno son amables Todos buen actitud More

by jacoberneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! We're glad to know that you are satisfied with our service and that our team is friendly and has a good attitude. We work hard to provide the best possible experience for our customers. If you have any questions or need anything else, please don't hesitate to contact us.

October 19, 2023

Dealership Rating
Employee Rating

The sales manager Ray Sabor was great and provided a fast service. I was in and out within an hour or so. More

by Sergio Soriano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh , Ray Sabor

Oct 20, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Ray, our sales manager. We're thrilled to hear that you received fast and efficient service. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

October 12, 2023

Dealership Rating
Employee Rating

I am very disappointed with their lack of pride in keeping my vehicle in mint condition for my first warranty maintenance service. Even with my specific requests not to ding my vehicle, the vehicle wa More

by HondaShopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2023

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced during your visit, and we take your feedback seriously. Our team is committed to providing the best service possible, and we appreciate your input. If you have any further concerns or would like to discuss this matter in more detail, please don't hesitate to reach out to us directly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

September 28, 2023

Dealership Rating
Employee Rating

Satisfied with the service from the personnel down to the mechanics. Client was will informed of what were done. More

by sadaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramin Rad

Oct 02, 2023

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you were satisfied with both our personnel and mechanics. Keeping clients well-informed is essential to us, and we appreciate your positive feedback about our service.

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