Kevin Falco
Kevin Falco at Sarant Cadillac
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Kevin Falco | Page 2

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
20 Reviews

Dealership Experience

1 yr

Industry Experience

19 yrs, 9 mos

4.9

20 Reviews

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20 Reviews of Kevin Falco

October 24, 2023

Dealership Rating
Employee Rating

Very kind and very afficient. I would recommend Sarant Cadillac very strongly to anyone Thank You More

by caterinamartino57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Gerson Maldonado

Oct 25, 2023

Sarant Cadillac responded

Thank you for your review! We are grateful to have earned your recommendation, and we look forward to your next visit.

October 22, 2023

Dealership Rating
Employee Rating

It is a pleasure bringing my cars to Sarant for servicing. They do an excellent job, and their service department under Joe Mistretta, is very courteous and very pleasant, and they inform you of ev More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Gerson Maldonado, Also add one if I missed

Oct 23, 2023

Sarant Cadillac responded

Thank you for taking the time to leave a review about your experience with us! We appreciate your kind words about our service department, and we are glad that you found our team to be courteous and informative during your car service. We look forward to serving you again in the future.

October 04, 2023

Dealership Rating
Employee Rating

Fast and great service department and very polite employees, very modern clean and great dealership More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Gerson Maldonado

Oct 05, 2023

Sarant Cadillac responded

We're so glad you enjoyed working with our team. Thanks for choosing Sarant!

October 01, 2023

Dealership Rating
Employee Rating

Service was prompt, and professionally performed in a comprehensive review of all that was shared with the representatives who assisted. More

by SCIAMEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Gerson Maldonado

Oct 02, 2023

Sarant Cadillac responded

We are happy our team could help! We appreciate your kind words and look forward to your next visit!

September 10, 2023

Dealership Rating
Employee Rating

If you have a special on oil service you should just bill it out like it’s advertised and not at full price. Then your rep tells me I need a wheel balance and alignment on a fairly new car.The tires are not More

by sav653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, Sarant Cadillac.

August 25, 2023

Dealership Rating
Employee Rating

Interacting with The Friendly & efficient staff was a very pleasant encounter. I’ll definitely recommend service at Sarant More

by christinelynn714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist in service dept… Alex I think 🤷🏻???

Aug 25, 2023

Sarant Cadillac responded

Thank you for the 5-star review! We strive for 100% customer satisfaction and we're so glad to have succeeded for you. Please don't hesitate to reach out if there's anything else we can do for you!

August 25, 2023

Dealership Rating
Employee Rating

Above and beyond to make my service visit efficient and pleasant. I would definitely go back if i need any kind of service. More

by VDIORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team!

August 18, 2023

Dealership Rating
Employee Rating

Overall experience was excellent. A larger or more comfortable waiting area would be a great edition. The waiting area is less than one would expect from a Cadillac dealership. More

by JPMUR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2023

Sarant Cadillac responded

Thanks for your feedback! We want every customer to feel comfortable and taken care of at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

August 18, 2023

Dealership Rating
Employee Rating

Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Sarant Cadillac responded

Thank you so much for the wonderful review! We strive to provide exceptional individualized service to all of our Sarant family. Knowing you are satisfied with our service is greatly appreciated.

Aug 18, 2023

grand-diva responded

The truth never hurts.

August 09, 2023

Dealership Rating
Employee Rating

Great staff, their all professional including the service dept. And they treat you like family. More

by targeo115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Gerson Maldonado, Thomas sabitino

Aug 10, 2023

Sarant Cadillac responded

That's what we strive for! Thank you for sharing your positive feedback. We're so glad to hear that your service visit was such an enjoyable one. We're looking forward to your next visit with us!

2

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