Kevin Croucher | Page 12

Excellent Service The service rep met me at the door and I was in/out in about 1 minute. He called me as soon as my car was ready for pickup. Again in/out in no time. G The service rep met me at the door and I was in/out in about 1 minute. He called me as soon as my car was ready for pickup. Again in/out in no time. Great service, excellent staff and service. More

by eilymoore Verified Customer Verified Customer

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They are excellent and do a great job. Very friendly and explain everything they do to the car before they do it. Wouldn’t go anywhere else and do a great job. Very friendly and explain everything they do to the car before they do it. Wouldn’t go anywhere else More

by sbaille Verified Customer Verified Customer

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Awesome service Had an issue with csr play on my new car. Service was able to resolve issue quickly and I was out of service department within 40 minutes from arriva Had an issue with csr play on my new car. Service was able to resolve issue quickly and I was out of service department within 40 minutes from arrival to pulling out. Staff were polite and pleasant and truly desiring to resolve issue promptly and efficiently More

by darlrihel Verified Customer Verified Customer

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Fast and professional Kevin serviced my car with a oil change and a tire rotation, It was fast and I was out of the building in 30 min." FAST AND PROFESSIONAL " THANKS RA Kevin serviced my car with a oil change and a tire rotation, It was fast and I was out of the building in 30 min." FAST AND PROFESSIONAL " THANKS RAMON More

by ramster1355 Verified Customer Verified Customer

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Horrible experience I took my car in for the third oil change and check a tire leak. My car is less than a year old. They tried to sell me a car for the first 20 minutes I took my car in for the third oil change and check a tire leak. My car is less than a year old. They tried to sell me a car for the first 20 minutes even though I explained I love my car and do not want a new one. Then the entire time I was there they tried to upsell hundreds of dollars in services and made me feel bad because I can not afford them. Also they showed me a cabin air filter "from my car" that they wanted to replace for 50 dollars just for the filter. When I stopped at autozone on the way home I realized that couldn't have been my filter it wasnt the same size or shape as mine!!! Plus autozone was 15 dollars and replaced it for me. I will not be going back there. More

by vintagelifestyle Verified Customer Verified Customer

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Oil change The employee that met me at my car was very professional and helpful. There were quite a few cars in front of me so I feared it would take some time t The employee that met me at my car was very professional and helpful. There were quite a few cars in front of me so I feared it would take some time to get in but he told me to check inside the office but that he didn’t expect it would be long The employee at the desk was very helpful. He explained to me that even though there were a lot of cars, they were not getting oil changes. He said I was #1 or 2 so I waited. The wait was not long and the desk employee gave me all the information I asked for, I.e., # free oil changes I had left; information on a filter I had purchased at an earlier visit and why I had to pay for it even though I had the car for less than 6 months etc. Overall service was excellent. Only complaint I have is the mechanic always moves my headlights from AUTO to Manual. I don’t notice it until I’m driving at night with no lights! More

by saddy Verified Customer Verified Customer

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Fixing the sensors You got me an early appointment fixed my vehicle and called me when it was ready for pickup. Identified possible maintenance and advised of same. You got me an early appointment fixed my vehicle and called me when it was ready for pickup. Identified possible maintenance and advised of same. More

by JJOSEPHPA Verified Customer Verified Customer

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Nice job kids!! Very professional & courteous service people. Completed my oil change & addressed my warranty issue in a very timely fashion. Nice customer waiting ar Very professional & courteous service people. Completed my oil change & addressed my warranty issue in a very timely fashion. Nice customer waiting area with free coffee & popcorn & cookies. Just an all round pleasant experience. More

by mariloo7 Verified Customer Verified Customer

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Great service Took car in as the drivers side mirror wouldn’t work, they didn’t have the part, and gave me a loaner, out car was fixed the next morning. Took car in as the drivers side mirror wouldn’t work, they didn’t have the part, and gave me a loaner, out car was fixed the next morning. More

by scottfletcher79 Verified Customer Verified Customer

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Waited over an hour and 30mins My appt time was 530 and I didn’t leave until after 715 for an oil change. The staff was really friendly though and offer a free oil change for my exc My appt time was 530 and I didn’t leave until after 715 for an oil change. The staff was really friendly though and offer a free oil change for my excessive wait More

by kingemogene Verified Customer Verified Customer

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