Kevin Cloud | Page 3

I can’t say enough great things about this dealership. This is the second Toyota purchase from them and I’ve never been disappointed. From start of buying the vehicle to getting service done everyone’s pr This is the second Toyota purchase from them and I’ve never been disappointed. From start of buying the vehicle to getting service done everyone’s professional, friendly, courteous, and honest. No matter where you go in the dealership people are asking if they can help you. Kevin Cloud, what is my sales person, He was patient and found that exact vehicle I was looking for one other dealerships told me they couldn’t get it. There was no pressure. He was right up front and the delight to deal with thank continues to help me even after the sale.. Daniel Seijas had been my service point of contact and his professional, courteous, friendly, and gets the job done. Mark Thomas is the guru for accessory and it’s been always helpful and taken care of getting my questions answered. Mary Joe Perino is the customer service VP and follows up to check on you. Sure everything is done and is a real delight and pleasure to work with. You can see why everyone is so friendly, honest and courteous because it starts at the top and works its way down. I would recommend this dealership to anyone and possibly looking to purchase another Toyota from them. Thanks Toyota of Scranton and GOD Bless. Roy Hull More

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My initial contact with Kevin Cloud was very inviting. He was familiar with the vehicle and the services provided by Toyota of Scranton. I felt confident I was making the right decision to purchase the va He was familiar with the vehicle and the services provided by Toyota of Scranton. I felt confident I was making the right decision to purchase the van. Michael Reilly was very efficient and through with the paperwork. He made the process more of a joy, than a headache. Toyota of Scranton is the only place to bring your Toyota for service, if you want the job done right. More

by RJANUS Verified Customer Verified Customer

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I had amazing service at Toyota Scranton! Chris Wise (from service) & team were more than accommodating! Professional & efficient. Overall exceptional service from start to finish. (Even tho Chris Wise (from service) & team were more than accommodating! Professional & efficient. Overall exceptional service from start to finish. (Even though Chris is a Miami Dolphins fan (my husband & I are Bills fans) we will return! 😉 Bistro ladies were so kind. Food so good. I love this whole Team! More

by RSCHMITT6698 Verified Customer Verified Customer

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The dealership was quick and courteous when it came to completing the purchase process on the car completing the purchase process on the car More

by BTROCHINSKY Verified Customer Verified Customer

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Kevin is a pleasure to work with. I will definitely be back for my next vehicle with Toyota of Scranton. I will definitely be back for my next vehicle with Toyota of Scranton. More

by Mp237 Verified Customer Verified Customer

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Very pleasant and efficient experience. Sales, manager and finance were all very friendly and efficient in each expertise. Very satisfied. Sales, manager and finance were all very friendly and efficient in each expertise. Very satisfied. More

by ISIE1 Verified Customer Verified Customer

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Scranton team was amazing. They helped me find exactly what I was looking for. Great communication, quick responses and straightforward. They helped me find exactly what I was looking for. Great communication, quick responses and straightforward. More

by DSERRANO89 Verified Customer Verified Customer

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Always great service by great people . Very friendly and helpful every visit is very comfortable in their beautiful lounge. Very friendly and helpful every visit is very comfortable in their beautiful lounge. More

by LNSEC Verified Customer Verified Customer

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Staff people very nice but waiting for the manager to get back to me about new tires for my truck. back to me about new tires for my truck. More

by ROVELOGUS69 Verified Customer Verified Customer

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Jason was great but a bad part will make me have to return again for repair. I paid 63K and am unhappy that this part broke in the first place. The next day, Jason had a part overnighted and installe return again for repair. I paid 63K and am unhappy that this part broke in the first place. The next day, Jason had a part overnighted and installed it in a short time. I think the problem was with Toyota parts. They always take great care of me at Toyota of Scranton More

by LNSEC Verified Customer Verified Customer

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