Ken King
Ken King at Byers Mazda
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Ken King | Page 2

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.9
91 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

40 yrs, 2 mos

Languages Spoken

English English

4.9

91 Reviews

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91 Reviews of Ken King

March 08, 2024

Dealership Rating
Employee Rating

I always have a great experience at Byers Mazda with any service that I’ve had with them! More

by Sjstotridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Byers Mazda responded

We are delighted to hear that your experiences at Byers Mazda have always been great! Our team strives to provide top-notch service in every area of our business and we are thrilled that we have accomplished this for you. Thank you for being a loyal customer and choosing Byers Mazda for your automotive needs. We look forward to continuing to assist you in the future!

February 23, 2024

Dealership Rating
Employee Rating

I’ve had my leased CX-5 for nearly three years. I’ve been very pleased with all my experiences with Byers Mazda—everyone one I’ve dealt with there has been very pleasant and very helpful. More

by mcdonald.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Feb 26, 2024

Byers Mazda responded

Thank you for sharing your experience with us, we are delighted to hear that you are happy with your leased CX-5 and the service provided by our team at Byers Mazda. We pride ourselves on exceptional customer service and we are thrilled to know we have met your expectations. We appreciate your loyalty as a customer and look forward to continuing to provide you with great experiences in the future. Thank you again for choosing Byers Mazda.

February 23, 2024

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Employee Rating

I had a screw in my tire I got from Byers. Not fixable. Ken got me a new tire with my road hazard. Done in 60 mins. We had to go to Cincinnati and made it in time. More

by jscar61292
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Feb 26, 2024

Byers Mazda responded

Thank you for the amazing review, we are thrilled to know we were able to quickly get your tire fixed and get you back on the road in time for your trip. Ken is an asset to our team and I'm glad he could provide such outstanding service. Please let us know if there is anything else we can do to make your experience with Byers Mazda even better. Safe travels!

February 11, 2024

Dealership Rating
Employee Rating

I feel like I'm always treated with respect and the prices have been fair. I think Mr. Ken is trustworthy, hope I'm not wrong ??. However, I do not like being pressured to rate the service with the fir More

by judeataylor
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Feb 12, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda for your automotive needs. We are thrilled to hear that you have always been treated with respect and have found our prices to be fair. Ken is a valued member of our team and we are glad to hear that he has earned your trust. Our goal is always to provide exceptional service and build long-lasting relationships with our customers. We appreciate your feedback on our follow-up process after service and will make sure to improve in this area moving forward. Thank you again for choosing Byers Mazda and we look forward to seeing you again soon!

February 10, 2024

Dealership Rating
Employee Rating

Ken was very knowledgeable and nice. Everything was presented in a knowledgeable manner Very pleased with the service More

by debcarp3
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Feb 15, 2024

Byers Mazda responded

Thank you so much for taking the time to leave us a review, and for choosing Byers Mazda! I'm thrilled to hear that Ken was able to provide you with exceptional service and that you were pleased with his knowledge and demeanor. We strive to ensure all of our customers have a positive experience during their visit. Please let us know if there is anything else we can do for you in the future. We look forward to seeing you again at Byers Mazda!

February 03, 2024

Dealership Rating
Employee Rating

Good service and they treat my car as if it is theirs. Honest inspection and I love the video. More

by fvandsv
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Feb 09, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda for your car service needs! We truly appreciate your 5-star review. Our team takes pride in providing exceptional service to each and every one of our customers. We treat all vehicles with the utmost care and concern as if it was our own. Our honest and thorough vehicle inspections are a top priority, and we are so glad to hear that you love the personalized video updates we provide. Thank you for sharing your positive experience with us, we look forward to continuing to be your trusted Mazda dealership in the future. Safe travels!

January 17, 2024

Dealership Rating
Employee Rating

Byers was great. Mazda corp not so much. Ken King worked with us and was great. More

by wentzeltim66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Byers Mazda responded

Thank you for your kind words and high rating of Byers Mazda! We are delighted to hear that Ken King provided excellent service during your visit. We will be sure to pass along your compliments to him. If there is anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Byers Mazda!

January 14, 2024

Dealership Rating
Employee Rating

Ken goes above and beyond when taking care of my car and communicating with me. He is kind, respectful and knowledgeable. More

by Clafel
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Jan 15, 2024

Byers Mazda responded

Thank you for taking the time to leave a review, we are so glad to hear that Ken provided exceptional service during your visit. We pride ourselves on our knowledgeable and friendly staff, and will be sure to pass along your compliments to Ken. We appreciate your business and hope to see you again soon at Byers Mazda!

January 13, 2024

Dealership Rating
Employee Rating

Always a high level of communication, trustworthy, value for my dollar Byers is Number One More

by jreuther0
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Jan 15, 2024

Byers Mazda responded

Thank you so much for taking the time to leave a review, we really appreciate it! We strive to provide our customers with excellent communication and service and it is always wonderful to hear when we have succeeded. Your trust in us means the world and we are grateful for your loyalty. Thank you again for choosing Byers Mazda, and we look forward to taking care of all your automotive needs in the future!

January 12, 2024

Dealership Rating
Employee Rating

Efficient, pleasant, prompt, perfect. Ken is the best service representative I've ever worked with at Mazda and any other dealership. More

by GRAFXDJ
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Jan 16, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda for your automotive needs! We are happy to hear that you had a positive experience with our service representative, Ken. He is truly dedicated to providing efficient, pleasant, and prompt service to all of our customers. We appreciate your kind words and will make sure to pass them on to Ken and his team. We look forward to seeing you again in the future!

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