Keith Sutton | Page 22
Service Advisors
Jim Butler KIA
722 Long Road Crossing Drive
Chesterfield, MO 63005
Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/
Read moreDealership Experience
16 yrs, 1 mo
Languages Spoken
English
275 Reviews
Write a Review275 Reviews of Keith Sutton
January 11, 2024
I have always liked these service dept guys from the beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Ke beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Keith is the best communicating and spot checking . More
Other Employees Tagged: Dennis and Jake are great too
January 11, 2024
The valet service they offer seems to surprise them the day of each time. I end up having to call to remind them to come pick up my vehicle, which results in getting my vehicle back later than expected. Ea day of each time. I end up having to call to remind them to come pick up my vehicle, which results in getting my vehicle back later than expected. Easy to work with them though, and do greatly appreciate the valet service. More
January 11, 2024
Keith is and always has been great in his role. He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awe He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awesome as well and I've been with them since 2009, so NOV 2023 my wife traded her 2019 Sorento in and we bought 2 brand new cars that we love. More
Other Employees Tagged: David Dickerson
January 11, 2024
Good customer service. People are always friendly and helpful.and always look into getting a done. People are always friendly and helpful.and always look into getting a done. More
Other Employees Tagged: David Dickerson
January 11, 2024
Lack of communication has been an issue. Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are wa Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are waiti g in the area) and we still haven't heard 2 hours later. When WE call THEM only to find out there is a problem. That is just the tip of the iceberg. More
Other Employees Tagged: David Dickerson
January 08, 2023
Its not what you do when deals go smooth, it is what you do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! More
Other Employees Tagged: Cheryl Cooper, Brad Sowers , Nick Pashos
January 06, 2023
What can I say I love Jim Butler Kia they feel like family, the are always so nice and welcoming and always know my car is in good hands coming in fir maintenance. family, the are always so nice and welcoming and always know my car is in good hands coming in fir maintenance. More
Other Employees Tagged: Terry Belhauf
June 11, 2022
They were very fast with getting my recall completed on my KIA SOUL. Very friendly service advisor as well. Highly recommend my KIA SOUL. Very friendly service advisor as well. Highly recommend More
Other Employees Tagged: Annie Lam, Brad Sowers, Kathy Do, Jean Silverio, Scott Seifried , Chris Dixon, Nick Pashos, Kris Portnoy, Don Wright
June 08, 2022
rick work with me he was determined for me to get the car I wanted and didn't try make me change my mind I am so happy with the car I pulled off with its everything rick is really nice I love every moment I wanted and didn't try make me change my mind I am so happy with the car I pulled off with its everything rick is really nice I love every moment Teanna harper More
Other Employees Tagged: Rodger Harman , Kait Hart, Jamel Heard, Kenny Kent, Taylor Kettelkamp, Shannon McGuire, Nick Pashos, Kris Portnoy