Keith Sutton
Keith Sutton at Jim Butler KIA
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Keith Sutton | Page 22

Service Advisors

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
275 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

16 yrs, 1 mo

Languages Spoken

English English

4.7

275 Reviews

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275 Reviews of Keith Sutton

January 11, 2024

Dealership Rating
Employee Rating

I have always liked these service dept guys from the beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Ke More

by smileybandit0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis and Jake are great too

January 11, 2024

Dealership Rating
Employee Rating

The valet service they offer seems to surprise them the day of each time. I end up having to call to remind them to come pick up my vehicle, which results in getting my vehicle back later than expected. Ea More

by rbeckmann88
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
Employee Rating

Very nice visit and service at Kia. I almost even look forward to it. Almost. More

by pcgg44
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
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Keith is and always has been great in his role. He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awe More

by dennismerritt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dickerson

January 11, 2024

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Employee Rating

Good customer service. People are always friendly and helpful.and always look into getting a done. More

by kkjp0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dickerson

January 11, 2024

Dealership Rating
Employee Rating

Lack of communication has been an issue. Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are wa More

by sgtmama1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Dickerson

January 08, 2023

Dealership Rating
Employee Rating

Its not what you do when deals go smooth, it is what you do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! More

by Russellt630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cheryl Cooper, Brad Sowers , Nick Pashos

January 06, 2023

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Employee Rating

What can I say I love Jim Butler Kia they feel like family, the are always so nice and welcoming and always know my car is in good hands coming in fir maintenance. More

by kaitlyngonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Belhauf

Jan 06, 2023

kaitlyngonzalez responded

:)

June 11, 2022

Dealership Rating
Employee Rating

They were very fast with getting my recall completed on my KIA SOUL. Very friendly service advisor as well. Highly recommend More

by jzensen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annie Lam, Brad Sowers, Kathy Do, Jean Silverio, Scott Seifried , Chris Dixon, Nick Pashos, Kris Portnoy, Don Wright

June 08, 2022

Dealership Rating
Employee Rating

rick work with me he was determined for me to get the car I wanted and didn't try make me change my mind I am so happy with the car I pulled off with its everything rick is really nice I love every moment More

by teannaharper518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodger Harman , Kait Hart, Jamel Heard, Kenny Kent, Taylor Kettelkamp, Shannon McGuire, Nick Pashos, Kris Portnoy

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