Keith Sutton
Keith Sutton at Jim Butler KIA
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Keith Sutton

Service Advisors

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
228 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

16 yrs

Languages Spoken

English English

4.7

228 Reviews

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228 Reviews of Keith Sutton

May 04, 2024

Dealership Rating
Employee Rating

Great service experience. It was done in the time they quoted me and the pick up and delivery service was outstanding. I highly recommend this service department. More

by mctdrury
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2024

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I have had multiple issues with my brand new vehicle and the post sales support has been terrible. Car has been into four separate times with the same issues. More

by logan_5_20
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Scott Johnson

May 03, 2024

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Employee Rating

By far the best service department in the business! The new service manager Allen is awesome. Thank you!! More

by Lmb
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2024

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Love the service everytime I use them, love the environment as well. Wish I could always use them. More

by ravenchisley
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Recommend Dealer
Yes

May 02, 2024

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They had us in and out and made everything about the experience smooth and easy. More

by joeytrebing
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2024

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We are 9 year customers and so happy Keith is back in the service department in Chesterfield. Keith us always friendly, attentive and knowledgeable. More

by Jennifer Kist
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Recommend Dealer
Yes

April 29, 2024

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They are very rude and parts take forever to get. Long time to hear anything back. More

by marshallstephen23
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Recommend Dealer
No

Other Employees Tagged: Raven Chisley, Mary Williams

April 29, 2024

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Service was wonderful thank you. Everyone was very friendly will definitely bring our car back. More

by iluvphoebepug33
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Recommend Dealer
Yes

April 27, 2024

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It was a Very efficient process. Everyone was very nice. It took a while to get the title but I got it and everything worked out. More

by stacybilello
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Recommend Dealer
Yes

April 25, 2024

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No proactive updates on the vehicle, charged me 3% to use a credit card on $1,300 bill, and didn't resolve the original issue. More

by timothyadierkes
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Recommend Dealer
No
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