Keith Mattingly
Keith Mattingly at Secor Volvo Cars
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Keith Mattingly | Page 2

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.8
190 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

26 yrs, 3 mos

4.8

190 Reviews

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190 Reviews of Keith Mattingly

April 02, 2024

Dealership Rating
Employee Rating

Great experience. They were very personable Diane was our salesperson. We enjoyed working with her. She was very knowledgeable. More

by mimimath2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Apr 02, 2024

Secor Volvo Cars responded

Hi! We're glad to know that you had a great experience with us at Secor Volvo Cars! Diane and our team always strive to provide knowledgeable, personable service. Thanks for sharing your feedback!

March 30, 2024

Dealership Rating
Employee Rating

Good recommendations on what to address during this periodic maintenance appointment. Cost was about what I expected for a Volvo. Be specific about how long it will take. If you think it will take a More

by PSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Apr 01, 2024

Secor Volvo Cars responded

Thank you for the review. We appreciate your feedback and will take note of the communication surrounding estimated service times for future improvements. Thanks again! - The Secor Volvo Cars Team

March 30, 2024

Dealership Rating
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by Bill1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Secor Volvo Cars responded

Thanks for the five-star rating, Bill - it is much appreciated by all of us here at Secor Volvo Cars!

March 27, 2024

Dealership Rating
Employee Rating

Great place for buying and servicing my Volvo Everyone awesome to deal with Great place to buy a car More

by siweber52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Secor Volvo Cars responded

We're delighted to know you had a great experience with us at Secor Volvo Cars! We strive to make both buying and servicing as easy and enjoyable as possible. Thanks for your support, we appreciate it!

March 25, 2024

Dealership Rating
Employee Rating

Very easy to set up appointment with Keith and he keeps you informed on work being preformed. Very courteous .Answers all questions when information is needed. More

by LSTHOMPSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Mar 26, 2024

Secor Volvo Cars responded

Hi L S Thompson! We're glad to know that setting up your appointment was a breeze and you were kept well-informed throughout the process by Keith. Our team at Secor Volvo Cars always aims for top-notch service! Thanks for leaving this review.

March 24, 2024

Dealership Rating
Employee Rating

Great service, great staff! Will continue to take our car for service at this location. More

by KPSILVERBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

Mar 25, 2024

Secor Volvo Cars responded

Thank you for your confidence in Secor Volvo Cars, and for your business. We are grateful to have you as a customer!

March 22, 2024

Dealership Rating
Employee Rating

Great service and fair pricing. Very helpful when it comes to maintenance. The waiting room is also a plus. I will be a return customer. More

by CRMIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

Mar 22, 2024

Secor Volvo Cars responded

We're glad to know you found our service and pricing fair at Secor Volvo Cars. We look forward to welcoming you back for your future maintenance needs!

March 22, 2024

Dealership Rating
Employee Rating

My 100k service completed timely and no additional service needed. Detail makes my car look brand new. Excellent job. More

by PING317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Secor Volvo Cars responded

We're glad to know that you had a positive experience with your recent service here at Secor Volvo Cars! It's great to hear that our detail work made your car feel brand new. Thanks for the review and happy driving!

March 20, 2024

Dealership Rating
Employee Rating

Outstanding detail oriented and fast service. Very well organized and the service personnel were effective communicators. More

by hanowork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Mar 20, 2024

Secor Volvo Cars responded

We appreciate your positive feedback! It's great to know that our team at Secor Volvo Cars provided you with fast, detailed service and effective communication. Thanks for choosing us!

March 13, 2024

Dealership Rating
Employee Rating

Service department was professional and got my Volvo in and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices More

by suki06379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Secor Volvo Cars responded

Hi Suki! We appreciate your feedback! It's great to know that our service department met your expectations. We'll take note of the areas you mentioned for improvement in cleanliness and organization at Secor Volvo Cars. Thanks again!

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