Hi, I'm Keith. I have been in the car industry for 20+ years, and my many years of experience have given me the understanding to meet the requirements and needs of my clients. I take pride in my quality of work and my ability to make my customers' purchasing experience clear and concise. I am highly knowledgeable in warranties, dealership services and policies, financing, insurance and all after-sales options. When I am not sealing the deal, I enjoy performing with my band. I am also an avid Halloween enthusiast, and look forward to outshining my spook every year! Feel free to reach out to me at any time. I'd be more than happy to answer any questions you may have. Office: 289.539.0376 x 209 Email: keith.kelly@whitbytoyota.com
Read moreDealership Experience
16 yrs, 8 mos
Industry Experience
24 yrs, 9 mos
Specialties & Trainings
Maximizing Performance of Business Managers Pt 1 & 2
OMVIC Certified
Association of Finance and Insurance Professionals
Business Office Management Certified
SYMTEC Certified
Toyota University
View more specialties & trainingsLanguages Spoken
English
Employee Video
162 Reviews
Write a Review162 Reviews of Keith Kelly
February 03, 2023
They lack communication skills in the sales department. The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over u The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over us and not listen to what we asked for. Keith Kelly was pushy and even after declining the extra warranty stuff we were asked repeatedly and told that he knew his product was a good idea, he only needed permission to put it on. When I told him that I was happy with my insurance he said "you may want to check that" I did. I tried to get communication to set up a running board install and was pretty much dismissed until I asked what it was going to take to cancel the order. Then, 2 minutes later got a response. Amanda in Service was excellent. She helped get our running boards installed timely and professionally. I won't be going back to this dealer for anything but possibly service. Second new vehicle I bought from there, next one will be another Toyota dealer. More
Other Employees Tagged: David Marshall, Amanda Moore, Will Fiske, Bandula Dissanayake
December 08, 2022
Excellent customer service. The employer are very freindly and accommodating. I give them 10/10 The employer are very freindly and accommodating. I give them 10/10 More
Other Employees Tagged: Tony Khoury
October 05, 2022
Exceptional customer service. It was a pleasure buying from you. Thanks Keith Kelly and Andrew Ward. It was a pleasure buying from you. Thanks Keith Kelly and Andrew Ward. More
Other Employees Tagged: Andrew Ward
September 28, 2022
I had a wonderful experience buying a car at Whitby Toyota, thank you. Everyone I dealt with was extremely nice, and the environment was very comfortable and relaxed and happy. The main person i dea Toyota, thank you. Everyone I dealt with was extremely nice, and the environment was very comfortable and relaxed and happy. The main person i dealt with was Bandula and he was really great, he is very laid back and not pushy at all, and he helped me a lot in my decision to buy the car, and I am so happy that I did. Thank you again Bandula and Whitby Toyota for a great experience , I am so happy i came here. More
Other Employees Tagged: Tony Khoury, Bandula Dissanayake
September 15, 2022
I found the sales staff to be courteous knowledgeable and helpful. I would definitely buy another vehicle from them. Tony and Keith are great guys! helpful. I would definitely buy another vehicle from them. Tony and Keith are great guys! More
Other Employees Tagged: Tony Khoury
August 15, 2022
Tony was a great salesperson. He did the extra work required to find me my truck during a very tough time when trucks are not available and he kept me informed all the way through He did the extra work required to find me my truck during a very tough time when trucks are not available and he kept me informed all the way through the delivery process and I will use him again More
Other Employees Tagged: Jeff Kingsley, Tony Khoury
July 26, 2022
Dealer was easy to work and communicate with. They went over and beyond to make me happy. Highly recommend Whitby Toyota. They went over and beyond to make me happy. Highly recommend Whitby Toyota. More
Other Employees Tagged: Jeff Kingsley, Tony Khoury, Will Fiske
June 15, 2022
Amazing service. I would recommend anyone to buying a car from Whitby Toyota. Thank you . I would recommend anyone to buying a car from Whitby Toyota. Thank you . More
Other Employees Tagged: Amanda Moore, Tony Khoury
May 11, 2022
Provides good customer service and follows up with client when needed. The sales rep also makes sure that the client is happy with the vehicle and all their needs are met. when needed. The sales rep also makes sure that the client is happy with the vehicle and all their needs are met. More
Other Employees Tagged: Mike Han , Emily Brough, Mark Maahre, Abigail Vales
March 25, 2022
Bandula was more than wonderful to work with. We did a lot of research and called many dealerships and he gave us the best price. He was very quick to get back to us and was very knowledgeable. W We did a lot of research and called many dealerships and he gave us the best price. He was very quick to get back to us and was very knowledgeable. When our car arrived he took the time to show us many of the features of our new car. Always pleasant. Would highly recommend Bandula to anyone. More
Other Employees Tagged: Bandula Dissanayake