Keith Conroy | Page 2

Lester Glenn Subaru responded

Hi Janice, Thank you for sharing your experience! We're thrilled to hear that our service team provided you with exceptional assistance and addressed all your questions thoroughly! Providing clear explanations and attentive service is what we aim for, and we're glad to hear that we met your expectations. If you ever have more questions or need further assistance in the future, don't hesitate to reach out to us. We appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi VIJOKAR65, Thank you for your feedback, and we apologize for the delay you experienced at our express lube service without an appointment! We understand your frustration and will take your concerns into consideration as we strive to improve our processes! Additionally, we apologize for the oversight regarding the front lamp issue! We'll ensure that this is addressed promptly to ensure your satisfaction. If you have any further concerns or need assistance, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi STAY826, Thank you for your review! We're thrilled to hear that you had a great experience with us and that the service was done quickly! We're also delighted to hear that you're considering purchasing a vehicle from us after your lease is over! We'd be more than happy to assist you with that process when the time comes. If you have any questions or need further assistance in the meantime, feel free to reach out! We're here to ensure your experience with us remains excellent. Thanks again for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MICHELLEPOPERT, Thank you for your kind words! We're thrilled to hear that you had another great service experience with us! Ensuring timely and efficient service is always our goal, and we're delighted that we could meet your expectations! If you ever need anything else or have more feedback to share, don't hesitate to reach out. We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KPITTFIE, We're glad to hear that the issue with your car was quickly assessed and that our staff made the necessary accommodations, even though the issue couldn't be resolved the same day! Providing excellent service and ensuring our customers are taken care of is important to us, and we're glad we could assist you. If you have any further questions or concerns, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RCUTTI0214, Thank you for your feedback! We're thrilled to hear that your experience was awesome and smooth! Nicole is dedicated to providing informative and timely service, and we're glad she could assist you! Making it easy to set appointments is important to us, and we're glad we could deliver on that front. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi pkarnats, Thank you for sharing your experience with us! We're delighted to hear that Keith provided you with excellent service and professionalism during your visit! Providing efficient service, even without an appointment, is important to us, and we're glad that we could accommodate your needs in a timely manner. If you ever need anything else or want to share more about your experience, feel free to reach out! We appreciate your feedback and your satisfaction with the process! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MSRETIREE628, Thank you for sharing your feedback! We're thrilled to hear that you had a positive first experience with us and were happy with everything and everyone you dealt with! Providing excellent service and making our customers feel welcome is what we strive for. If you ever need anything else or want to share more about your experience, feel free to reach out. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi SHANNONRPURCELL, Thank you for your feedback! We're glad to hear that our team is always very good at explaining what needs to be done! Providing clear communication and remaining calm in challenging situations is important to us. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us! Happy Driving, The Lester Glenn Subaru Team