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Keith Conroy
Keith Conroy at Lester Glenn Subaru
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Keith Conroy | Page 8

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Keith Conroy

November 30, 2023

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Employee Rating

Convenient to home but oil change is too expensive for my budget. Will have to reconsider if I’ll continue to use you. More

by JOKERPOKER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 01, 2023

Lester Glenn Subaru responded

Hi JOKERPOKER16, Thank you for sharing your feedback with us! We understand that budget considerations are essential, and we appreciate your honesty! We strive to provide value to our customers, and your input is valuable in helping us improve. If there's anything specific you'd like us to consider or if there are ways we can better meet your needs, please feel free to let us know! We appreciate your consideration and hope to continue serving you in the future! Happy Driving, The Lester Glenn Subaru Team

November 28, 2023

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Employee Rating

I would like to thank Mike Boczkus and Mario Markou on making my 7th and 8th Subaru in my family. Your service Dept. Keith Conroy and Nicole Damiano have been wonderful and informative. Great Job Lester G More

by CHENPDCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain, Mario Markou, Mike Boczkus, Nicole Damiano

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Nov 29, 2023

Lester Glenn Subaru responded

Hi CHENPDCM, Wow, seven and eight Subarus in the family - that's impressive! Thanks a ton for choosing us and for recognizing Mike, Mario, Keith, and Nicole! We're thrilled to have provided wonderful and informative service to your family. If there's anything else we can do for you, just let us know! Here's to many more happy miles with your Subarus! Happy Driving, The Lester Glenn Subaru Team

November 26, 2023

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Employee Rating

We appreciated the timely turnaround on our oil change and the courtesy of our technician. More

by kkarol1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa , Christopher Murdolo

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Nov 27, 2023

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 22, 2023

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Employee Rating

Staff members are knowledgeable and friendly. Facility is nice and clean. We also got a chance to walk around and see the new Subarus More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa , Christopher Murdolo

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Nov 22, 2023

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Nov 22, 2023

BRIANBONNER235 responded

Thank you

November 20, 2023

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Employee Rating

They are the best, I'm so glad I bought a Subaru and found their dealership. More

by Kathleen Kocsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa , Christopher Murdolo

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Nov 21, 2023

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

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Employee Rating

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa , Christopher Murdolo

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Nov 24, 2023

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

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Employee Rating

The attitude of the service department worker is pleasant , professional very accommodating & courteous can't complain ..... More

by FOXYLADY174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano , Ryan Gerber

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Nov 17, 2023

Lester Glenn Subaru responded

Hi FOXYLADY174, Thank you for your positive feedback! We're thrilled to hear that our service team was pleasant, professional, accommodating, and courteous! Providing excellent service is our goal, and we appreciate your recognition. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

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Employee Rating

My tire warning light had come on driving home one night. I called my dealer and they got me in that same morning. Keith noticed that my car was due for service in two weeks and offered to do it along with More

by DIANNC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Lester Glenn Subaru responded

Hi DIANNC, Thank you for your positive review! We're glad to hear that Keith and the team were able to address your tire warning light promptly and efficiently! It's great that they went the extra mile by offering to perform the upcoming service and providing an exterior wash! We appreciate your continued satisfaction, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

November 10, 2023

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Employee Rating

Charged for wheel alignment I bought my tires there so it should have been free. Good thing I caught it. More

by jimke45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Nov 21, 2023

Lester Glenn Subaru responded

Hi Jimke45, We apologize for the oversight and any inconvenience it may have caused! Your satisfaction is important to us, and we appreciate you bringing this to our attention. We are glad that the mistake was caught and that you were refunded as soon as it was discovered! Thank you for your understanding! Thank you again, The Lester Glenn Subaru Team

November 09, 2023

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Employee Rating

I had no waiting time, had a delicious cup of coffee and shortly after I finished my coffee, my car was done. Very courteous and efficient. Would never go anywhere else More

by SWISTBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa , Christopher Murdolo

Helpful
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Nov 09, 2023

Lester Glenn Subaru responded

Hi SWISTBARBARA, Thank you for your positive feedback! We're delighted to hear that you had no waiting time, enjoyed a delicious cup of coffee, and your car was serviced promptly! Your satisfaction is important to us, and we're here to ensure your automotive experience is excellent. If you ever have more to share, need further assistance, or just want another cup of coffee, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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