Keisha McCaster
Keisha McCaster at Steve Rayman Chevrolet
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Keisha McCaster | Page 3

Sales Associate

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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4.2
29 Reviews
4.2

29 Reviews

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29 Reviews of Keisha McCaster

March 05, 2024

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Employee Rating

Felt rushed and sales person had no real knowledge of jeep cars Called numerous times asking if we were interested in buying a car when told I already was working with a salesperson More

by ron@drsfl.co
Recommend Dealer
No
Mar 05, 2024

Steve Rayman Chevrolet responded

Ron, I'm sorry to read about your experience. It's important for our team to provide knowledgeable and respectful service, so it's disappointing that we didn't meet those expectations during your visit. I'd like the opportunity to learn more about this situation and see how we can improve moving forward. If you're interested, please reach out at a time convenient for you - thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 03, 2024

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Employee Rating

They told me that I was finance for a car they then tried to give me a test drive letter to take my money I will be notify the federal trade commission More

by athaleejones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 26, 2024

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Have seen other reviews regarding other departments but haven’t experienced issues with them yet and hopefully won’t but the sales associate Keisha was great More

by brianna.reeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Martinez

Feb 26, 2024

Steve Rayman Chevrolet responded

Brianna, it's great to know that Keisha provided you with such a positive experience at Steve Rayman Chevrolet. We appreciate your feedback and hope to see you again down the road!

February 25, 2024

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The process was not bad. I just wish her communication was better once the application was complete. Overall her approach was great and she was very courteous to my family an More

by lakeshasewell72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Steve Rayman Chevrolet responded

We appreciate your feedback and are glad to know that you found our team courteous at Steve Rayman Chevrolet. We're always looking for ways to improve, so we'll take note of your comments about communication. Thanks for choosing us!

February 23, 2024

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I have never bought a car as this unprofessional before. i have had major issues with the car which wasn't revealed to me. More

by dac1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 28, 2024

Steve Rayman Chevrolet responded

We're sincerely sorry to hear about your less-than-stellar sales experience. It's important for us that our customers feel confident and informed when making a purchase, so it's concerning to learn you've had issues with the car. We'd like an opportunity to discuss this further and see how we can assist in resolving these matters - please reach out at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

February 23, 2024

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Employee Rating

My car buying experience was great. Keisha helped me find the perfect car and the whole experience took a few hours to complete. I thought that was reasonable. Everyone was pleasant and More

by lbjones1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Martinez

Feb 23, 2024

Steve Rayman Chevrolet responded

We're delighted to know that Keisha and the team at Steve Rayman Chevrolet were able to assist you in finding your perfect car! We strive for efficient, friendly service. Thanks so much for sharing your experience with us!

February 21, 2024

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Employee Rating

They have very good vehicle options and the service is excellent, excellent staff. I would definitely recommend them More

by karilynmont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Steve Rayman Chevrolet responded

We're delighted to know you had a great experience at Steve Rayman Chevrolet and found our vehicle options satisfactory. Thanks for recommending us!

February 17, 2024

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Employee Rating

Great salesperson Keisha. Keisha made sure I was happy with my Corvette purchase. Sales management team was on point. Phillip Stencil and detail shop manager are very poor wor More

by kevinwaynebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 19, 2024

Steve Rayman Chevrolet responded

Kevin, I am sorry to hear you've had a negative experience with our detail shop. I would like to further discuss what was not done to your satisfaction and work together to rectify this matter. Please reach out when you can. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 24, 2024

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Employee Rating

Good costumer’s service! ! Overall great experience. I would recommend my family and friends and I most definitely will be seeing you guys for my next purchase. More

by gregory.lindsey86@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Steve Rayman Chevrolet responded

We're so glad to know you had a great experience with us at Steve Rayman Chevrolet! We appreciate your recommendation and look forward to assisting you again in the future. Safe travels until then!

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