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Katie Lyons
Refer Me
311 Reviews
Dealership Experience
14 yrs, 2 mos
Industry Experience
14 yrs, 2 mos
311 Reviews
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311 Reviews of Katie Lyons
March 24, 2018
Service was great Good service as expected by any luxury car dealership would go back and would recommend for service. the service department was courteous and friend Good service as expected by any luxury car dealership would go back and would recommend for service. the service department was courteous and friendly very rompt. More
by AKN23US
Verified Customer
Helpful 
March 23, 2018
Mercedes Recall I brought my car in to have the recall problem resolved. The service department did it within an hour and a half, and I was merrily on my way. The s I brought my car in to have the recall problem resolved. The service department did it within an hour and a half, and I was merrily on my way. The service rep to whom I was assigned, Katie Lyons was a pleasure to work with, and I certainly look forward to seeing her for all of my 2017's Convertible car service requirements. My only wish was that the sales department was as excellent! I purchased my car elsewhere because of the unprofessional and indifferent performance which was displayed during our test drive and subsequent pre-purchase experience. If you wish to discuss my experience with the sales department I would gladly speak with Joseph Stanco. More
by WGEEWIZ
March 22, 2018
Great service as always Went in for recommended service; had excellent service from dropping the car to pick up. Katie as always explained the services needed clearly, no pre Went in for recommended service; had excellent service from dropping the car to pick up. Katie as always explained the services needed clearly, no pressure. More
by YOLSL
March 22, 2018
Always happy with service at Rallye :) Rallye team never disappoints. Always offers GREAT service, friendly staff and just a great service experience. Katie Lyons was friendly, knowledg Rallye team never disappoints. Always offers GREAT service, friendly staff and just a great service experience. Katie Lyons was friendly, knowledgeable and professional. Waiting time was less than estimated. Thank you. More
by MPEROS38
March 22, 2018
Excellent Everything went extremely well Service was great loner car excellent Everyone was very friendly and professional Would continue to recommend Ral Everything went extremely well Service was great loner car excellent Everyone was very friendly and professional Would continue to recommend Rallye You guys are the best More
by LARRY5617
March 22, 2018
Excellence!!! Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on point and more importantly very quick thank you so much for having such an excellent staff and service dept. More
by HKAP52
Other Employees Tagged: Ken Vachris , Doreen was the receptionist I would like to complement her on her warmth and welcoming manner Which is always a great start to a great service
March 22, 2018
Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Also have worked with Tom Walton in sales for over 9 years. He is an excellent person and very helpful with our purchases. We leased a vericle from Rallye Lexus and I would never go back there. The car was horrible had lots of problems and no one cared. Rallye Mercedes is my number 1 never getting another Lexus More
by BLIV7900
Other Employees Tagged: Tom Walton, Rob Carlson
March 22, 2018
attention to my service needs i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons More
by murraykaner
November 14, 2017
Service I would like to thank Katie and her team for making my recent visit to Rallye Service a pleasure. The job was done professionally and in a timely ma I would like to thank Katie and her team for making my recent visit to Rallye Service a pleasure. The job was done professionally and in a timely matter. More
by Frank Lima
Other Employees Tagged: Victor Cosme
March 30, 2016
Excellent service experience I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was sea I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was seamless. Within minutes I got a call to confirm my appointment & loaner vehicle. Upon arrival to the dealer the following day, I was greeted promptly by valet and the wait time to see Katie was minimal. I presented a service coupon to her & I explained to her what my vehicle needed and it was taken care of in a straight forward & professional matter. Within minutes I was given the loaner & off I was. The service was completed earlier than expected & I got a call later in the day stating that the vehicle was ready. I usually keep my car in great condition service wise & I was not presented with expensive, unneeded upsell work compared with other dealers in the area I have been to that try to upsell services to you that the car does not need. Thanks Again! More
by EJP87
