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Kathy Ottmer

Overview Reviews (120) Inventory (233)

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Kathy Ottmer

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Kathy Ottmer | Page 9

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

120 Reviews

Overview Reviews (120) Inventory (233)

Dealership Experience

22 yrs, 4 mos

Industry Experience

42 yrs, 7 mos

4.9

120 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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120 Reviews of Kathy Ottmer

January 22, 2024

Dealership Rating

Employee Rating

Never have any issues with the service everyone keeps me informed of any service status informed of any service status More

by DmG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano, Keith Conroy

Helpful 0

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Jan 23, 2024 -

Lester Glenn Subaru responded

Hi DmG, Thank you for sharing your experience! We're glad to hear that you never have any issues with our service and that our team keeps you informed of any service status! Customer satisfaction is important to us, and we appreciate your feedback! If there's anything else you need or if you have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

January 21, 2024

Dealership Rating

Employee Rating

Friends kind service and they are honest with your car needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious gr needs . They give you clear options. I I used to dread taking my car I for service at other dealerships but this place is very clean and spacious great tv and coffee it is well spaced out with comfortable seats being you might be there over an hour bWELL DONE Lester Glenn Subaru. Did I mention how I rest love my forrester More

by COLDROOTBEERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Lindsey Mulrain, Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez , Christopher Murdolo

Helpful 0

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Jan 22, 2024 -

Lester Glenn Subaru responded

Hi COLDROOTBEERS, Thank you for your positive feedback! We're thrilled to hear that you appreciate the friendly kind service, honesty, and clear options for your car needs with us! It's wonderful to know that you enjoy the clean and spacious environment with great amenities! We're delighted that you love your Forester! If there's anything else you need or if you have more feedback to share, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

January 20, 2024

Dealership Rating

Employee Rating

They are the best. Over the last 15 tears I have purchased four Subaru's from them. Over the last 15 tears I have purchased four Subaru's from them. More

by HUBBARD609

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 22, 2024 -

Lester Glenn Subaru responded

Hi HUBBARD609, Thank you for being a loyal customer! We're delighted to hear that you consider us the best and that you've purchased four Subaru's from us over the last 15 years! We appreciate your trust and continued business! If there's anything else you need or if you have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

January 14, 2024

Dealership Rating

Employee Rating

Kathy was great in assisting me and helping me in my decision re oil change . decision re oil change . More

by PMCHAKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 15, 2024 -

Lester Glenn Subaru responded

Hi PMCHAKER, Thank you for sharing your experience with us! We're pleased to hear that Kathy was great in assisting you with your decision regarding the oil change! If there's anything more we can do for you or if you have additional feedback, please feel free to reach out. We appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

January 13, 2024

Dealership Rating

Employee Rating

Christopher was excellent at the service counter. We had our golden retriever with us and were welcomed with open arms at car stop off. We had our golden retriever with us and were welcomed with open arms at car stop off. More

by victorialeaman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr. , Christopher Murdolo

Helpful 0

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Jan 15, 2024 -

Lester Glenn Subaru responded

Hi Victoria, Thank you for sharing your experience! We're pleased to hear that Chris provided excellent assistance! We love welcoming furry friends too, and it's great to know you and your golden retriever felt right at home! If there's anything more we can do for you or if you have additional feedback, please feel free to reach out! We look forward to serving you and your furry friend again! Happy Driving, The Lester Glenn Subaru Team

January 07, 2024

Dealership Rating

Employee Rating

Personal is excellent, phone response to book the appointment was not good, no response to voice message and had to call sales department to force booking the appointment appointment was not good, no response to voice message and had to call sales department to force booking the appointment More

by JDEAMICIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 08, 2024 -

Lester Glenn Subaru responded

Hi JDEAMICIS, Thank you for your feedback, and we apologize for any inconvenience you experienced while trying to book an appointment! We appreciate your patience and understanding. If there's anything more you'd like to share or if you have questions in the future, feel free to reach out! We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

January 06, 2024

Dealership Rating

Employee Rating

Kathy was great to work with. I truly appreciate her assistance from start to finish. I truly appreciate her assistance from start to finish. More

by SCHBRI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 08, 2024 -

Lester Glenn Subaru responded

Hi SCHBRI, Thank you for your positive feedback! We're thrilled to hear that Kathy was great to work with, and we're glad she assisted from start to finish! If there's anything more you'd like to share or if you have questions in the future, feel free to reach out! We're here for any assistance you may need! Happy Driving, The Lester Glenn Subaru Team

December 24, 2023

Dealership Rating

Employee Rating

good service and will return for my next service and oil change! car runs perfect change! car runs perfect More

by MAUIBLUESHADOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy , Christopher Murdolo

Helpful 0

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Dec 27, 2023 -

Lester Glenn Subaru responded

Hi MAUIBLUESHADOW, Thanks for your positive feedback! We're delighted to hear that you had good service, and we look forward to welcoming you back for your next service and oil change! If there's anything specific you'd like us to focus on during your next visit or if you have more feedback to share, please feel free to let us know! We're here to ensure your car continues to run perfectly! Happy Driving, The Lester Glenn Subaru Team

December 19, 2023

Dealership Rating

Employee Rating

Enjoy atmosphere of cooperation and respect amongst all employees. Service is great every time I have been there employees. Service is great every time I have been there More

by Dale

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa

Helpful 0

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Dec 20, 2023 -

Lester Glenn Subaru responded

Hi Dale, Thank you for your positive review! We're delighted to hear that you enjoy the atmosphere of cooperation and respect among our team! It's wonderful to know that you've consistently experienced great service every time you've been here! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

December 18, 2023

Dealership Rating

Employee Rating

The reason I have my Outback and Forester serviced at Lester Glenn is because of Kathy Ottmer. She makes me feel like family. She is a great asset to the service dept. Lester Glenn is because of Kathy Ottmer. She makes me feel like family. She is a great asset to the service dept. More

by JACEPE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 19, 2023 -

Lester Glenn Subaru responded

Hi Jacepe, Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with Kathy! It's wonderful to know that she makes you feel like family and is a great asset to our service department! If there's anything else we can do for you or if you have more feedback to share, don't hesitate to reach out! We appreciate your trust in us for servicing your Outback and Forester! Happy Driving, The Lester Glenn Subaru Team

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