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Karmala Sutton
Karmala Sutton at Honda of Kenosha
Refer Me

Karmala Sutton | Page 2

Dealer Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.1
62 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

12 yrs, 8 mos

4.1

62 Reviews

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62 Reviews of Karmala Sutton

July 18, 2023

Dealership Rating
Employee Rating

GOOD SALES(Ritchie). GOOD SERVICE,Both staff and Mechanics,Goood Finace Staff Good Management, and Good Phone Ansering personnel More

by fah18cah20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Martin Silva , Ritche(Sales)

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Jul 18, 2023

Honda of Kenosha responded

Thank you for your business and this glowing review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2023

Dealership Rating
Employee Rating

I feel like they are friends. They are always concerned with my needs and time. I highly recommend them. More

by Lona Angelacos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

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Jul 15, 2023

Honda of Kenosha responded

Lona, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

July 04, 2023

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Employee Rating

The last time I was there they did an auto butler which turned out wonderful!!! A light was coming on on the dashboard and they found out it needed an oil change!! I’m very happy with their service and the More

by maryannbruce47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Roberto Sandoval, Mike Semik, Amos Longanecker, Joe Valente

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Jul 05, 2023

Honda of Kenosha responded

Maryann, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 11, 2023

Dealership Rating
Employee Rating

Always very perfessional and kind. Plus their work is very good and complete. Would recommend them anytime More

by normanbetty1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

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Jun 12, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 05, 2023

Dealership Rating
Employee Rating

Very knowledgeable about vehicles and is always looking out for the customer. Amazing job on the service. More

by allama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Mike Semik, Joe Valente, Rodney Porter, Sam Waddell

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Jun 05, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 09, 2023

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Employee Rating

Friendly workers and very helpful. . very good with communicating and helpful understanding the process. Made the process easier More

by lindatcruzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2023

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Employee Rating

1ST TIME COMING IN FOR AN OIL CHANGE AND TIRE ROTATION SINCE PURCHASING WAS IN PERFECT CONDITION WAS TOLD MY CAR PASSED ALL TESTS WHEN INSPECTED NYT WHEM I GOT MY CAR BACK IT WAS SHAKING AND MAKING NOISE More

by amberrcaceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva , Marc Bardi, Gina Ruiz

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Mar 19, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Amber, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 26, 2023

Dealership Rating
Employee Rating

Great costumer service and quality of work performed Samuel is awesome in the service department More

by Jerlene Moore
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Mike Semik, Amos Longanecker, Sam Waddell , Roberto S.

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Feb 27, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 10, 2023

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Employee Rating

Honda of Kenosha has an exceptional service department! And is they only place I will take my Honda too. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

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Jan 11, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 18, 2022

Dealership Rating
Employee Rating

If I could do no stars I would! Horrible experience at the Kenosha Honda! I have never experienced such horrible service and they never checked my account to see that I had warranty More

by ESICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, JEREMIAH ROSE

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Dec 22, 2022

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 22, 2022

ESICKMAN responded

Nope you couldn’t pay me to walk back into your dealership! Your owner purposely twisted my words around and threatened me as well as tried to make me pay for a car repair that was covered by my warranty. My husband has had issues with getting his free oil changes as well from purchasing a car there. They never check to see if you have warranty and try and get you to pay for something that’s covered. I have never experienced anything like this. Totally unprofessional. I am never one to complain but this was totally unacceptable and I don’t want anyone to go through what we have!!! Horrible experience! Do NOT visit this dealership!!!!!!!!!

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