Karim Massou | Page 6

Great experience very happy with my purchase . The sales dept were some great guys would do business again The sales dept were some great guys would do business again More

by STEVEN6298 Verified Customer Verified Customer

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My buying experience was the best! ! I recommend Leif Johnson the customer service is GREAT!! ! I recommend Leif Johnson the customer service is GREAT!! More

by CAMISHA.DIXON Verified Customer Verified Customer

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I love the ease of buying my vehicles from Leif Johnson Ford. This is where I buy all my vehicles. Ford. This is where I buy all my vehicles. More

by MONTOYAALEX Verified Customer Verified Customer

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The waiting area needs some updating. A couple trucks had damage they chose no to repair for sale. damage they chose no to repair for sale. More

by RICK4579 Verified Customer Verified Customer

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Great price, fair trade in value, good service didn’t take forever which was nice…. take forever which was nice…. More

by CHARGERSPDRS5 Verified Customer Verified Customer

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Karim was very helpful and followed up with my requested. He had made the buying process seamlessly. He had made the buying process seamlessly. More

by DANDNGUY Verified Customer Verified Customer

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When I got there they introduced yourself they were fast they got me what I needed I was in and out with a new Jeep and 35 minutes these people are awesome they got me what I needed I was in and out with a new Jeep and 35 minutes these people are awesome More

by RANDYHELMCAMP Verified Customer Verified Customer

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Awesome experience. They made us feel comfortable throughout the whole process. I am super happy with my new car! throughout the whole process. I am super happy with my new car! More

by OLGAJUAREZGOMEZ Verified Customer Verified Customer

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Great accommodations for a quick sale. Told them I wanted to look at a car advertised and found it was at a different location. Test drive a free others but bought the original sought after one unsee wanted to look at a car advertised and found it was at a different location. Test drive a free others but bought the original sought after one unseen. They gave me a loaner until it could be made ready and I expected next day or 2 days at most. On the third day, I called and was told it was a part they were waiting on. I was then informed it was not a mechanical part but one for the radio. I don’t use the stock radio so found this unnecessary. More

by TOBYLINEBAUGH Verified Customer Verified Customer

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Had a strange and annoying issue with my used car purchase almost immediately upon driving off the lot. The hazards intermittently turn on at complete random and the button won’t engage to turn them purchase almost immediately upon driving off the lot. The hazards intermittently turn on at complete random and the button won’t engage to turn them off. I contacted Karim, my sales person. He said he didn’t know what it could be and to let him know if it persisted. Then he asked me to send him pictures of the front and back of the key tag that he left attached to the key, which I did. The next day the problem was still there. I once again contacted my sales agent Karim via text and asked him how the problem could have cropped up only after the test drive and make ready. This time, I got no response for two days. It feels like a slap in the face - we were easy customers that got him a decent commission on a rainy day when NO ONE else was there buying cars and, even though we reported the problem less than 30 minutes after driving it off the lot, Karim seems to be avoiding me and unable to return my calls or messages. I finally had to contact the manager at the dealership to get an appointment to (hopefully) get this problem resolved. More

by ASHLEYBLANKENS Verified Customer Verified Customer

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