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Kacie Kuchinskas
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206 Reviews
Dealership Experience
5 yrs, 11 mos
206 Reviews
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206 Reviews of Kacie Kuchinskas
October 22, 2019
Toyota AWESOME Great Service got me in quick took time to talk to me explained everything place was clean will definitely recommend dealership for sales and or servi Great Service got me in quick took time to talk to me explained everything place was clean will definitely recommend dealership for sales and or service More
by DONNAPAV4676
Verified CustomerOther Employees Tagged: Stephanie Jones, Alan Aimer, Tom Kirkpatrick , Kevin Brzegowski, Sam Evanusa, Steve Feliciano, Samuel Feliciano , Dan Frayko, Dan Gabriel
Helpful 
October 19, 2019
Always disappointed I have had my car in the shop 8 times since I have bought it only 4 months ago - it is used, but Toyota seemed to think charging me a High price for a I have had my car in the shop 8 times since I have bought it only 4 months ago - it is used, but Toyota seemed to think charging me a High price for a "non accident" car was OK. Bent Axles proved that. They tried to send me away but I kept pushing and finally they fixed it at their cost. Been back since as squeeling led to believe it was a hung caliper. They then tried to tell me it was the brakes. I denied them fixing it, went to my local, he measured and told me the brakes were at a "6", Toyota told me they were at a "3", so I know where to put my trust now. Tires also kept going flat, I had to replace all the tires and the sensors, Toyota replaced "1". I'm done with them, and will go back to motor world next time, and not any Toyota brand. Still waiting for them to fix the paint they promised... . More
by S1LENTSUMMER
Other Employees Tagged: Kevin Morrow
October 03, 2019
I Love Toyota of Scranton!!! My service rep Jason Parm was very nice, and kept me informed on the progress of my vehicle. The pricing was just right, and I will be returning for f My service rep Jason Parm was very nice, and kept me informed on the progress of my vehicle. The pricing was just right, and I will be returning for future services! You guys are the best! More
by CBACHER
Other Employees Tagged: Jason Parm
September 23, 2019
Satisfactorily performed all the service work agreed upon My interaction with the business department was disappointing. I had to wait an hour and 1/2 before I saw Howard and then he was slow and seemed some My interaction with the business department was disappointing. I had to wait an hour and 1/2 before I saw Howard and then he was slow and seemed somewhat disorganized. It took an additional hour and 1/2 after I aw Howard. Three hour for a business/loan transaction seemed excessive. More
by JAN17
Other Employees Tagged: Howard Sweeny, Nicholas Vieira
September 16, 2019
Checkup Great service, great facility, great people...Kacie was great. She greet me and explained what had to be done. The waiting area is comfortable and pai Great service, great facility, great people...Kacie was great. She greet me and explained what had to be done. The waiting area is comfortable and painless. It is always a good experience and I will continue to bring my vehicle into Scranton Toyota for servicing. More
by b.prevuznak
June 24, 2019
Service on car Jake was not very friendly. I called for a ride at 755am to pick me up so I could retrieve my car after it was done being serviced and he seemed like Jake was not very friendly. I called for a ride at 755am to pick me up so I could retrieve my car after it was done being serviced and he seemed like he couldn't be bothered answering my call and said there was no one available at the time and seemed like he couldnt even be bothered putting my name on the list so someone would call me back to schedule a pickup. I waited an hour and no one even called to schedule a time! I then called Toyota back and spoke to kacie who was more than kind enough to help me and even offered to have my car dropped off to me. I told her I wanted to cancel my service plans/contracts and get a refund because there just always seems to be a problem anymore but she convinced me to try one more time. More
by LINZGLUCK
Other Employees Tagged: Jake at service desk when you drop your car off
June 20, 2019
Inspection and oil change Very accommodating to my work schedule. Did everything in a timely manner, expert workmanship, answered all my questions. I’m so glad I got a Toyota. Very accommodating to my work schedule. Did everything in a timely manner, expert workmanship, answered all my questions. I’m so glad I got a Toyota. More
by colleen9876
Other Employees Tagged: Samuel Feliciano
June 17, 2019
Great experience! Service was done on time and faster than I expected! Was truly a great experience! I'll be getting all my service done at Toyota of Scranton. Service was done on time and faster than I expected! Was truly a great experience! I'll be getting all my service done at Toyota of Scranton. More
by bobwise
Other Employees Tagged: Philip Sottile
May 31, 2019
New Car purchase Great sales team, they enable me to lease a new Toyota with minimal hassle. They listened and I got the car I wanted. Service there is also great, I h Great sales team, they enable me to lease a new Toyota with minimal hassle. They listened and I got the car I wanted. Service there is also great, I have been taking my cars to be service at Scranton Toyota for years, good experience, competent and always looking out for my safety, and convenience. More
by rjsics
Other Employees Tagged: George Zepherin, Marco Valenti, Tiffany Peoples , AJ Wallace
May 22, 2019
Great experience! Dealing with Toyota of Scranton was one of the best car buying experiences ever. aour salsman Nick and finance manager Robbie were both very friendly Dealing with Toyota of Scranton was one of the best car buying experiences ever. aour salsman Nick and finance manager Robbie were both very friendly and knowledgeable about the product. We'll be back! More
by bobwise
Other Employees Tagged: Nick Bosque, Robbie, Emma
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