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Justin Madison
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268 Reviews
268 Reviews
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268 Reviews of Justin Madison
April 10, 2018
Great service We have purchased multiple cars over the years from Toyota of Des Moines, and we always appreciate the very professional and courteous service. We li We have purchased multiple cars over the years from Toyota of Des Moines, and we always appreciate the very professional and courteous service. We live 40 miles from the dealership, but it has always been worth the drive to get such consistently good service. More
by driver
Helpful 
April 08, 2018
Great experience Toyota of DSM always delivers quality service at a great value. Cass Cupp and Justin Madison do an excellent job as Service Advisors. I appreciate t Toyota of DSM always delivers quality service at a great value. Cass Cupp and Justin Madison do an excellent job as Service Advisors. I appreciate their attention to details. More
by travelingsalesman
Other Employees Tagged: Cass Cupp
April 07, 2018
Efficient, thorough, got the problem fixed. This service department is always so nice. The waiting area, the coffee, the snacks. The shuttle has always been fast and convenient. The service a This service department is always so nice. The waiting area, the coffee, the snacks. The shuttle has always been fast and convenient. The service advisors are quick to get you in and out. I have a 2016 Highlander on lease, so it really hasn't needed much but oil changes, but I enjoy coming here to get that done (as much as one can enjoy getting their oil changed - ha!) I did have a wind noise problem, which I was pretty sure they'd say they couldn't find. But they took me seriously and did! They took the time to isolate the noise and fix the problem. More
by Wendy
April 03, 2018
Superior service Had appointment for tire sale, but 3 get 4th for $1. Arrived early for appointment and technician was able to start early and got me out sooner then e Had appointment for tire sale, but 3 get 4th for $1. Arrived early for appointment and technician was able to start early and got me out sooner then expected. Superior service! More
by Sassie
March 31, 2018
Repairs Justin is the best service rep in town!!! He talks with us about what is needed for repairs and gets the work completed. We never have to worry abou Justin is the best service rep in town!!! He talks with us about what is needed for repairs and gets the work completed. We never have to worry about extra add-ons and feel confident in his and his service team's assessment of our vehicles! He also has great service people behind him that complete the work. More
by mothership
March 31, 2018
Excellent as Always They are like Family to me. I have been a Loyal customer for over 25 years. Sales to Service are top notch. One suggestion, bring back the Donuts! They are like Family to me. I have been a Loyal customer for over 25 years. Sales to Service are top notch. One suggestion, bring back the Donuts! More
by 4 Runner Man
March 20, 2018
Helpful and quick Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this time. Multipoint inspection also with free wash in future. Had coupon that helped. More
by mullan123
March 10, 2018
Great Customer Service as always! Great Customer Service as always. The people I have listed are the ones I have dealt with mostly and they exemplify great customer service as always! Great Customer Service as always. The people I have listed are the ones I have dealt with mostly and they exemplify great customer service as always! More
by William Schaffer II
Other Employees Tagged: Bob Staley , David Marchant
October 25, 2017
This is the 3 rd car we have bought from this dealership! Steve hads been great! We love working with him this is the second car that we bought from Steve! He is easy to work with him and the dealership!! Steve hads been great! We love working with him this is the second car that we bought from Steve! He is easy to work with him and the dealership!! We have enjoyed working with Toyota!! We have been so impressed with Steve! He is great to work with! We love being a Toyota owner!! We travel all over the states and have had great care with everyone at all the Toyota dealerships. We have rented a car at the dealership in the Alabama area that was great so have our car repaired. When you travel it can be the end of a wonderful trip with out it !! Thank you so much!!! More
by Trishr98
Other Employees Tagged: Steve Henigan, Rob Hutt , Brandon Brown
October 24, 2017
Russell’s - Excellent Experience This is the second Toyota that we have purchased with Steve Henigan. We travel a lot and have our vehicals serviced at many Toyota dealerships. We ca This is the second Toyota that we have purchased with Steve Henigan. We travel a lot and have our vehicals serviced at many Toyota dealerships. We can not say enough about how pleased we are with both Steve and Toyota. More
by Russell’s
Other Employees Tagged: Steve Henigan, Rob Hutt , Brandon Brown
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