Justin Ernst
Justin Ernst at Family Toyota of Burleson
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Justin Ernst | Page 10

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

Contact Me
5.0
102 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 5 mos

5.0

102 Reviews

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102 Reviews of Justin Ernst

November 06, 2021

Dealership Rating
Employee Rating

Thank you for the great service and completing in a very timely manner. It was greatly appreciated. More

by cmsmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Blake Samuels, Irlanne

Nov 07, 2021

Family Toyota of Burleson responded

Thank you for sharing your excellent review of us here at Family Toyota of Burleson. We are so pleased to read that your service was completed in a timely matter. We value your business.

October 27, 2021

Dealership Rating
Employee Rating

I just love Family Toyota of Burleson. I have get service done from day one and never got disappoint past 6years. Also on time and will always help you save any penny for you. Can't wait to purchase my vehic More

by dipa Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond provided awesome customer service

Oct 28, 2021

Family Toyota of Burleson responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

October 22, 2021

Dealership Rating
Employee Rating

Busy work place, people smiling and on there way to helping. Open and clean plenty of things to do. Water and snacks while you wait. Tv or wifi ,phone charging places, chairs or tables to sit at. Enjo More

by Celia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nastassia Justice , Tim George, Ashleigh Pennington, Carlos Lewis

Oct 22, 2021

Family Toyota of Burleson responded

Hello! Your review is much appreciated. Stop by and see us if you need anything else down the road.

October 20, 2021

Dealership Rating
Employee Rating

Very customer service friendly. Professional staff. They let me know as soon as my windshield came in & booked an appointment promptly. The install took less time than expected. Very pleased with th More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Herndon

Oct 21, 2021

Family Toyota of Burleson responded

Hi, Pat! Thank you for the 5-stars and feedback. The team is glad you experience was professional. We look forward to future visits. Safe travels.

July 06, 2021

Dealership Rating
Employee Rating

I drove 45 minutes just because of the quality of customer service here. They walk me through every step of the process, making such I understood and was comfortable the entire way through. More

by justbundy04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Denman, Corey McLeroy

Jul 08, 2021

Family Toyota of Burleson responded

Hi there, Your feedback is important to us. We strive to ensure that we can keep our customers informed and updated, so it is great to read about your recent experience. Thank you for choosing Family Toyota of Burleson and we hope to continue to assist with all of your future automotive needs.

June 30, 2021

Dealership Rating
Employee Rating

Jason J Leith and Blake were very kind and easy to work with. They actually made the car buying process painless and quick! (Read that again)!!!! I would recommend Family Toyota of Burleson to any of my fa More

by Lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Family Toyota of Burleson responded

Glad to hear that Jason and Blake provided you with a smooth and easy car buying experience, Lauren! Thank you for the recommendation of us here at Family Toyota of Burleson and we look forward to working with you again!

April 28, 2021

Dealership Rating
Employee Rating

I was in and out quick as possible. The team made sure I was comfortable in their waiting area. Where I enjoyed a hot coffee and tv. More

by pamblakekenlilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Family Toyota of Burleson responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Family Toyota of Burleson!

March 01, 2021

Dealership Rating
Employee Rating

Jason J Seth And Marianne Jason is a royal smarty pants but great to work with. Marianne was a joy for being new Texan! She is a keeper! More

by Grammypam1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leith Almetwaly, Jason Jutz, Seth Boutin , Ben Nourai

Mar 02, 2021

Family Toyota of Burleson responded

Thank you for choosing Family Toyota of Burleson! We will be sure to thank Jason, Seth, and Marianne for providing you with excellent service. We look forward to working with you again!

May 14, 2020

Dealership Rating
Employee Rating

They were very helpful and friendly in the purchase of my vehicle. I would recommend anyone looking for a vehicle to go and check them out. More

by Cathy
Recommend Dealer
Yes

Other Employees Tagged: Eric Hill

May 15, 2020

Family Toyota of Burleson responded

Thank you for the great review, Cathy! We are happy to know that you enjoyed our services. We look forward to working with you again!

May 13, 2020

Dealership Rating
Employee Rating

Very pleased with my experience. Customer service was professional and efficient. They worked with me on financing, I got the car I wanted at the rate I wanted 😀 More

by Carlene
Recommend Dealer
Yes

Other Employees Tagged: Cristian Berumen, Raad Batayneh

May 13, 2020

Family Toyota of Burleson responded

Thank you so much for taking the time to share your satisfaction. Congratulations on your car! We hope you like it, Carlene. Please feel free to reach out if we can assist with anything else.

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