Justin Coleman
Justin Coleman at Steve Schmitt Kia
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Justin Coleman | Page 3

Service Manager

Steve Schmitt Kia

11655 New Halls Ferry Road
Florissant, MO 63033

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4.3
32 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

18 yrs, 7 mos

Languages Spoken

English English

4.3

32 Reviews

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32 Reviews of Justin Coleman

January 21, 2023

Dealership Rating
Employee Rating

Fast and friendly service. They go above and beyond every visit. Whether it’s sales or service they will take great care of you. More

by JOSEPH.BEWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Steve Schmitt Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Joseph, and look forward to your next visit.

January 21, 2023

Dealership Rating
Employee Rating

Service Department has always taken great care of me and my vehicles! Helpful and kind employees. More

by sarah.sush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2023

Steve Schmitt Kia responded

We are so glad that we had the opportunity to work with you, Sarah, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 20, 2023

Dealership Rating
Employee Rating

I really enjoyed having my vehicle services here although my favorite sales lady has retired! More

by FAWM823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan P.

Jan 20, 2023

Steve Schmitt Kia responded

We're so glad to hear that we made your visits great! We hope we can continue to earn your business in the future! Thank you! - Steve Schmitt Kia

August 10, 2022

Dealership Rating
Employee Rating

BUYER BEWARE. Yes, everything is ok when you’re buying a car. Don’t let something go wrong with the car. They won’t fix it. My car was there for 2 months and it wa More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kory Bullerdick , John Fischer, Jonathon Fischer, Chris Stalman

Sep 06, 2022

Steve Schmitt Kia responded

Thank you for reaching out, Ruby. Please contact me directly so we can discuss this situation in greater detail. Respectfully, Brian Bullerdick - General Manager - 314-831-0200

Sep 06, 2022

Ruby responded

I will not reach out to you because you are part of the problem. You and Justin need to grow a pair of xxxxx and make those lazy xxx mechanics do their xxxxing jobs. Chesterfield had my car done in one day.

July 07, 2021

Dealership Rating
Employee Rating

I would caution anyone having their car serviced with this dealer. They have the most rude customer service I have ever experienced!Go somewhere else. Horrible service. They never call back and will not More

by Upset customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kory Bullerdick , John Fischer, Jonathon Fischer, Chris Stalman

Jul 08, 2021

Steve Schmitt Kia responded

We appreciate your input and will address these concerns with our team. Please reach out to me so I can hear more about this situation and provide a better experience for you the next time. Thank you, Brian Bullerdick - General Manager - 314-831-0200

February 22, 2021

Dealership Rating
Employee Rating

Left my car 5 day repair job. Took 18 days, cover in trunk missing. Their response-we didnt do it -you must buy another piece. More

by Saywhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 16, 2019

Dealership Rating
Employee Rating

Outstanding my needs first From service to sales transition smooth as silk everyone listen to my concerns to give me what I needed the finance dept exceptional Kudos everyone More

by The Deacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Fischer, Oba Oyeilumi, Chris Stalman, Finance manager a better man than employee a total asset

September 03, 2019

Dealership Rating
Employee Rating

GREAT! Hope the courtesy continues GREAT customer service at this location. It was a pleasure doing business with you all. I look forward to having great service continously. Thank you. More

by lorettamoore64535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Bullerdick , Robert "Robby" Stewart

August 31, 2019

Dealership Rating
Employee Rating

John Fischer is simply amazing! The service was so fast and I didn't even have an appointment staff was very courteous and professional. I would definitely reccomend this service de More

by Buddha Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kory Bullerdick , John Fischer, Jonathon Fischer, Chris Stalman

August 22, 2019

Dealership Rating
Employee Rating

Best service in Saint Louis They were fast and friendly. They took care of my car in no time at all. I was greeted immediately and was back on the road in no time. The waiting ar More

by jbewig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Fischer

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