Justin Ayers | Page 2

The service was fine. When I presented my coupon for the oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was at home I discovered that my Tacoma only requires 6.2 quarts. So I was charged an additional $7 for oil I didn't receive. The $7 is not a big deal to me, but multiply that with all the oil changes the dealer does in a years time and that is a nice profit for them. I know the answer is that it's industry standard, but when you buy in bulk they should only charge for what they provide. It's not like the good old days! More

by PAB00 Verified Customer Verified Customer

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everything went well and we will be returning for a visit in the near future keep up the good work. This should get me to 25 words in the near future keep up the good work. This should get me to 25 words More

by BHIATT0 Verified Customer Verified Customer

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I was unable to schedule appointment online. HOWEVER, I called early in the morning, and was able to get my car in for service on that very day! I LOVED THAT!! FAST friendly service, and great feedback fr called early in the morning, and was able to get my car in for service on that very day! I LOVED THAT!! FAST friendly service, and great feedback from the service rep that checked me in. That was great...also topping off & checking my fluids, brakes & tires. All the best. Thank you!! More

by SANDYM Verified Customer Verified Customer

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Justin Ayers coordinated warranty work at the body shop. It was finished quickly and professionally. I know that if I have a concern about my Toyota the folks at Molle are their to listen and find solutions It was finished quickly and professionally. I know that if I have a concern about my Toyota the folks at Molle are their to listen and find solutions. More

by mchapman2289 Verified Customer Verified Customer

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They are alwsys fantastic ! The service guys are top knotch for sure. Polite and keep you informed of whats going on with your car. Needed new brake pads snd tires. Courtesy van driver the best. Perfec knotch for sure. Polite and keep you informed of whats going on with your car. Needed new brake pads snd tires. Courtesy van driver the best. Perfect experience!! More

by CONNIEMENDOLIA Verified Customer Verified Customer

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Every thing was excellent, the service person, the wait area, the safety for Covid, the length of wait. Thank you so much. I'd buy another Prius just to get the service. area, the safety for Covid, the length of wait. Thank you so much. I'd buy another Prius just to get the service. More

by VLBONDON Verified Customer Verified Customer

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Excellent service. I have dealt with Molle since 2004 Excellent service. I have dealt with Molle since 2004 when I bought two cars from them and have had them serviced by them ever since Excellent service. I have dealt with Molle since 2004 when I bought two cars from them and have had them serviced by them ever since More

by DAVISTED Verified Customer Verified Customer

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we have given up on using the Molle Service department. Your Service reps are consistently pushing product and services and not prone to listen. We no longer will use your service dept and were not happy Your Service reps are consistently pushing product and services and not prone to listen. We no longer will use your service dept and were not happy with how the sales process went either, so the next car we purchase in march will be elsewhere. More

by GEORGE.KOEPP Verified Customer Verified Customer

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My appointment was very pleasant and left me with the feeling once again, that I had chosen the best place to take care of my beloved RAVIV Ltd. The service agent who met me and saw me through my time t feeling once again, that I had chosen the best place to take care of my beloved RAVIV Ltd. The service agent who met me and saw me through my time there, was courteous, knowledgeable, informative, and completely earned my trust. He kept me up with how things were going, and was open to conversation and questions I had about my car and paying for the work done. He took my coupon and even included another one he had for my my new battery purchase. He walked me out so I could find my car and gave me tips on future work I had in mind. I feel badly I don't know his name, but I felt he was sincere, cared, and I appreciated all he did to make my visit complete and painless. I'd highly recommend, and do, to my friends and family. Thank you Molle Toyota! Eileen Curran More

by PUREHEARTLAND Verified Customer Verified Customer

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Always get good service but the down side is going in for an oil-change with a $29 coupon & going out with a $241 bill! Know that's why so many are reluctant to take their car to the dealer but...was gratef an oil-change with a $29 coupon & going out with a $241 bill! Know that's why so many are reluctant to take their car to the dealer but...was grateful to get a new battery & tires rotate!! More

by VGRUVER Verified Customer Verified Customer

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