Juan Carlos Lopez | Page 4

what an amazing experience. Juan Carlos Lopez was was well informed and provided answers to any questions I had while providing none of the pressure you typically see from a sal Juan Carlos Lopez was was well informed and provided answers to any questions I had while providing none of the pressure you typically see from a salesman. Neftaly Cedeno provided me with a very seamless and easy financial transaction so that I could get the vehicle that I wanted. Overall these 2 spearheaded a wonderful experience for me and I highly recommend this dealership and these 2 gentlemen in particular to anyone who is looking to purchase a vehicle. More

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Juan Carlos Lopez was very good to deal with. We will go back to him when we have further car buying needs. We will go back to him when we have further car buying needs. More

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Very satisfied with overall service. The First salesman we talked was very pushy. We told him several times that we wanted a brand new car but he kept pushing a used one they had in stoc The First salesman we talked was very pushy. We told him several times that we wanted a brand new car but he kept pushing a used one they had in stock. We left the dealership very frustrated that day. After I got back home I started reading reviews about this dealership and a couple of people mentioned a guy named Jason Keith and how good his service was. Me and my wife decided to give another try and we contacted Jason. He immediately understood our needs and took care of finding us the perfect truck. None of the dealerships around the area had trucks in stock so we had to wait a perfect one to show up. Within 1 week Jason called me and found a Tacoma that was exactly what we were looking for. After we reserved the car (no deposit required for us), it took 6 days for the truck to be delivered at the dealership. Jason is a great guy and I highly recommend him. We love our new truck. More

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The staff was very professional and helpful. Juan Carlos Lopez and Crystal Thompson were super nice and never pushy. We will definitely recommend this dealership to friends and family. Juan Carlos Lopez and Crystal Thompson were super nice and never pushy. We will definitely recommend this dealership to friends and family. More

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Fantastic experience at Toyota of Cleveland in purchasing a new truck during this time of limited availability. With some dealers charging more than MSRP, there was no price gouging here. They treat you righ a new truck during this time of limited availability. With some dealers charging more than MSRP, there was no price gouging here. They treat you right and work hard to earn your business and satisfaction. Sales consultant Juan Carlos was excellent in working with me through the entire process and would highly recommend him. Audrey Leger, inventory specialist, was extremely helpful in keeping me apprised of availability and status of incoming vehicles. Toyota of Cleveland is truly the best. More

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Professional, courteous, responsive, timely, resourceful and a pleasure to be a part of. The dealership was clean, neat and inviting Have purchased 2 vehicles and will mostlikely purchase my next one. and a pleasure to be a part of. The dealership was clean, neat and inviting Have purchased 2 vehicles and will mostlikely purchase my next one. A big thanks to team Toyota-Cleveland More

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Juan Carlos was very polite, kind, helpful, and moved rapidly to get me in and out quickly! rapidly to get me in and out quickly! More

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This is a great team. They were easy to work with and I had a great experience! Would highly recommend the Toyota of Cleveland. had a great experience! Would highly recommend the Toyota of Cleveland. More

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Great experience! We had a totally smooth experience and were helped tremendously the entire time. were helped tremendously the entire time. More

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Juan Lopez - a credit to his dealership and to the profession, truly remarkable salesman with impeccable professionalism treated my wife and I with courtesy and respect. He communicated with us every profession, truly remarkable salesman with impeccable professionalism treated my wife and I with courtesy and respect. He communicated with us every step of the way with absolute candor and honesty. Mike and Alfred from finance were also extremely friendly and did their best to make the financing as comfortable and painless as expedient as possible. Alfred did not pressure us (too much) when asking us what we wanted as part of the dealership’s sale. I highly recommend this dealership and hope to see their success continue - all due to folks like Juan. More

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