Jovanny (GIO) Lazu-Marrero
Jovanny (GIO) Lazu-Marrero at RC Hill Mitsubishi-DeLand
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Jovanny (GIO) Lazu-Marrero

Service Advisor

RC Hill Mitsubishi-DeLand

1960 South Woodland Blvd
DeLand, FL 32720

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4.9
48 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

4.9

48 Reviews

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48 Reviews of Jovanny (GIO) Lazu-Marrero

February 10, 2024

Dealership Rating
Employee Rating

Quick service, good car washing, nice employees, customer service! Good communication, clean waiting area. Thanks! More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

RC Hill Mitsubishi-DeLand responded

Thank you so much, Leon! We appreciate your positive review about your recent experience with us!

November 11, 2023

Dealership Rating
Employee Rating

Service staff was great. In and out in a timely manner everything was done right. More

by Dannylane64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Garcia

Nov 12, 2023

RC Hill Mitsubishi-DeLand responded

Thank you, Danny! We are happy you had a great experience with our service staff. We hope to see you again soon!

November 09, 2023

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RC Hill DeLand is the best place to get your Mitsubishi serviced! Consistent outstanding customer service, excellent attention to detail, and an all around great group of folks is what you'll find here. More

by aaron123
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much, Aaron! We are so thankful for your kind words and wonderful review.

October 03, 2023

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Employee Rating

I bought the 2 year warranty when I bought my used mustang Gt. I bought the a/c and electrical purposely knowing that when I bought it, it may be time in the near future to fix. The a/c stopped workin More

by totallybeachin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2023

RC Hill Mitsubishi-DeLand responded

Hi Totallybeachin1, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (386) 736-3638 to speak to our manager directly.

September 26, 2023

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They were upfront about the fees and gave alternate means. Everyone I have ever delt with in the Service Department has been very friendly and professional. If I decide to purchase another vehicle, one More

by aladie74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Garcia, Alexa Hill

Sep 30, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much, Aladie! We are so thankful for your service with us.

September 14, 2023

Dealership Rating
Employee Rating

Omar is an excellent and extremely professional maintenance service supervisor. Always there to answer any questions concerning my 2010 Outlander. Keep up the great work. More

by Amen 100
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

I'm delighted to hear that you had such a positive experience with Omar as your maintenance service supervisor for your 2010 Outlander. Having someone like him who is both excellent and extremely professional can make all the difference when it comes to vehicle maintenance. It's fantastic that he's always available to address your questions and provide top-notch service. Your feedback is a testament to his dedication, and I'm sure he'll appreciate your kind words. Thanks for taking the time to share your feedback, and here's to many more smooth rides with your Outlander!

August 08, 2023

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Employee Rating

Service Fept is first rate but I wasn’t happy with my car buying experience. More

by Charlottebavaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Dear, Charlotte! Thank you for taking the time to share your thoughts on your recent interaction with us. We're delighted to hear that you found our service department to be of top-notch quality. Your satisfaction is our priority, and we're committed to maintaining that standard. However, we're truly sorry to learn that your car buying experience fell short of your expectations. Your feedback is invaluable to us, and we want to assure you that we take it seriously. We understand the importance of a positive buying experience, and we're dedicated to improving upon this aspect. We would greatly appreciate the opportunity to discuss your concerns further and learn more about your experience. Your input will help us enhance our processes and ensure that every customer leaves our dealership with a smile. Please feel free to reach out to Troy Stoops at troy@rchill.com or 386-736-3638. Your feedback will help us grow and provide a better experience in the future. Thank you again for your feedback. We're committed to improving and earning back your trust.

August 06, 2023

Dealership Rating
Employee Rating

This dealership has treated me better than dealerships where I’ve spent twice the amount on cars. They will continue to see my business with cars and service from now on. More

by Oxidizer2k
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much for your kind words and wonderful review!

August 05, 2023

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Employee Rating

Very happy with my initial purchase and my 3rd maintenence checkup was fast and efficient as well as prior ones. Highly recommend. Great staff!👍 More

by barry788
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much, Barry! We are so happy you have consistent service with us!

July 02, 2023

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Employee Rating

Fantastic service. Got me in and out on time. And the staff was excellent! I highly recommend this dealership! More

by TJ
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Recommend Dealer
Yes
Sep 24, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much Tj!

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