Joshua Scudder | Page 6

It wasn't good. They overcharged me and took to long for services Not a good experience They overcharged me and took to long for services Not a good experience More

by tjbras Verified Customer Verified Customer

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Just disappointed with their findings Nothing more to add have a good day Good bye have a good day Good bye More

by SICKM Verified Customer Verified Customer

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In the end it seems to have been fixed. We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afterno We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afternoon it hadn't been looked at. So I had to leave it another night. It should have been communicated sooner. I tried to text at 3 and then called and was put in your messaging system. I didn't get a respond until 4:40 on Friday. That upset me. More

by msewalson Verified Customer Verified Customer

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Joshua was having a 'bad day with no help' and it really showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep tech for 20+ years told me it wasn't working right and I probably need a new ambient temp sensor. More

by LDSAPPY Verified Customer Verified Customer

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Friendly and efficient The staff was friendly, they were able to schedule my oil change right away. able to schedule my oil change right away. More

by amandaholtgraves Verified Customer Verified Customer

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Brought vehicle in for recall and to check a leak. Was charged over $225 for diagnostics without being told it would be that much Was charged over $225 for diagnostics without being told it would be that much More

by wetzelb Verified Customer Verified Customer

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Na Let customers know about the upcharge of 3 % to use credit card payment before customer pays. Also attach mileage sticker to windshield when changing oil credit card payment before customer pays. Also attach mileage sticker to windshield when changing oil More

by johnv.morton Verified Customer Verified Customer

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Joshua was both friendly and professional. He promptly communicated updates for our Wagoneer as they came available and was also very responsive whenever we reached out with questions. Olathe He promptly communicated updates for our Wagoneer as they came available and was also very responsive whenever we reached out with questions. Olathe DCJR remains the best service department we've worked with in our long history with MOPAR. More

by kevin.hammell Verified Customer Verified Customer

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It was great. Very courteous and professional. However, I already left a review and it annoys the xxxx out of me to have to do it again Very courteous and professional. However, I already left a review and it annoys the xxxx out of me to have to do it again More

by Steve B. Verified Customer Verified Customer

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As a rule, because of past service, we always try to avoid the dealership ... Joshua Scudder is the reason we would consider going back to the dealership for service. avoid the dealership ... Joshua Scudder is the reason we would consider going back to the dealership for service. More

by denisemajewski Verified Customer Verified Customer

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