Joshua Jones | Page 43

Awesome Experience! Jon was extremely helpful and knowledgeable. He took his time to ensure all our questions were answered and presented all the options that made sense Jon was extremely helpful and knowledgeable. He took his time to ensure all our questions were answered and presented all the options that made sense for us based on what we told him we needed for our family. They care about their customer and it shows in the experience they provide. More

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Great experience Jon and his colleagues did a fantastic job of helping me to find the right vehicle for me. Thank you for such a great experience. Jon and his colleagues did a fantastic job of helping me to find the right vehicle for me. Thank you for such a great experience. More

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Another Great Experience Jon called a few weeks ago about the possibility of trading in my vehicle I purchased from him a year ago, and said there may be a chance to upgrade n Jon called a few weeks ago about the possibility of trading in my vehicle I purchased from him a year ago, and said there may be a chance to upgrade near the same cost. Never really thought of it to be an option but had me intrigued. After meeting with him we figured we could. Timing was perfect. Jon is a good dude. Friendly, not over the top or pushy. Told him I was busy and couldn’t get in. Respected that and followed up when I was available. Really appreciated that. Both times I bought from heritage when negotiating price they definitely worked with me, and didn’t patronize me or make think like I don’t know to run numbers in my head or try to talk me out of what I had intended on spending. Kudos to management! Always made sure I was happy with everything and goes beyond to make sure I’m completely satisfied. Seems to have developed a great relationship with service because they will go the extra for him to get cars cleaned and things done on the spot. I’m glad he called. Definitely a pleasure to work with. I was already convinced on Subaru but now I’m a lifer. Definitely will not only recommended Subaru but you must work with Jon. More

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Unbelievable easy! Aleksey made this a quick and easy experience from start to finish! Never before has car buying been so painless! This was my second car from Heritage Aleksey made this a quick and easy experience from start to finish! Never before has car buying been so painless! This was my second car from Heritage and I will be going back again and again! More

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Exceptional Sales Experience! 2018 Subaru WRX Best sales experience I ever had. The sales team did a wonderful job getting me into the car that I wanted for a great price! Konstantinos Kohilas was Best sales experience I ever had. The sales team did a wonderful job getting me into the car that I wanted for a great price! Konstantinos Kohilas was my salesperson that guided me through the entire deal with patience, friendliness and exceptional professionalism. Love my new 2018 Subaru WRX! Would buy from here again! 5/5 More

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Five stars This is the second time there. And I have to say that the service is five stars. From sales to management they help you and work hard to get the be This is the second time there. And I have to say that the service is five stars. From sales to management they help you and work hard to get the best deal Thanks everyone Monica Holmes More

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Great Car Buying Experience with Jon Waugh Jon is excellent in every way. Our expectations were greatly exceeded. He was extremely knowledgeable about cars and detail oriented about various fea Jon is excellent in every way. Our expectations were greatly exceeded. He was extremely knowledgeable about cars and detail oriented about various features. He quickly understood the features we were seeking, price range and offered options for our consideration. His pleasant, friendly nature was also a big plus. The staff at Heritage was also very helpful throughout the car buying experience. We highly recommend Jon and Heritage! Tom & Marianne More

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New 2018 Subaru Outback John was exceptional from the moment we met him until we drove off the lot. Not only was he very knowledable about the product but was a caring young John was exceptional from the moment we met him until we drove off the lot. Not only was he very knowledable about the product but was a caring young man that went above and beyond our expectations.. if you are in the market for a vehicle look no further than mile one Subaru/Volkswagen in Owings Mills. I guarantee you that John and the rest of the folks there will take care of you. Thanks again for the exceptional care we received. More

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Left my Mazda cx5 Left my cx5 behind because of the excellent job Mei Kei Hong did. Professional and knowledgeable. Great job explaining what it means to be a Subaru o Left my cx5 behind because of the excellent job Mei Kei Hong did. Professional and knowledgeable. Great job explaining what it means to be a Subaru over, Love my 2018 Crosstrek. Great job Mei Kei. More

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Best experience a salesman can provide The Jon Waugh experience is something that everyone should be apart of when buying a new car or used car. If you want something Jon will make it happe The Jon Waugh experience is something that everyone should be apart of when buying a new car or used car. If you want something Jon will make it happen. Nothing but professional atmosphere and kind people . Was extremely satisfied and was able to leave in only acouple hours with the car I wanted . I highly recommend being a part of the jon Waugh experience More

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