Josh Rousseau | Page 3

My wife leased a car from Destination after working with Mel 2 years ago. When it came time for me to get a new vehicle, a Kia Niro EV was one of the top choices I was interested in, and I sought Mel out a Mel 2 years ago. When it came time for me to get a new vehicle, a Kia Niro EV was one of the top choices I was interested in, and I sought Mel out at Destination because the first transaction with him was stress-free, he was really easy to work with. Mel's easygoing demeanor and honest and direct negotiating style made the car-buying process, which can be stressful, a painless process. Also there was a problem during the process (caused by Kia, not Destination or Mel) that was handled by Mel and Destination in a swift and successful manner. I am happy to give 5 stars to Mel and plan on being a repeat customer at Destination. More

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Traded in my 2021 Seltos for a 2024 Seltos. Brandon was very helpful. Told him what I wanted he made it happen. Brandon was very helpful. Told him what I wanted he made it happen. More

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Mac made the buying process so easy. Extremely knowledgeable, professional , and personable. Would definitely recommend, and we hope to use him again in the future. Extremely knowledgeable, professional , and personable. Would definitely recommend, and we hope to use him again in the future. More

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Bought my SECOND car from Zach Mason @ Destination Kia. He is amazing with communication, transparency and overall assurance you will land the car that best suits your personal or families needs and budget He is amazing with communication, transparency and overall assurance you will land the car that best suits your personal or families needs and budget. Kia has kept my family safe for over 4 years now and I wouldn’t go anywhere else given my recent experiences with the Sorento and Sportage and most of off Destination Kia. Hats off to Josh for his magic in the finance office as well! More

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Great experience leasing new Seltos with Dylan, Nick and Josh. All very knowledgeable, friendly. Best experience ever in turning in previous lease and getting a new Seltos, with all the features I asked Dyl Josh. All very knowledgeable, friendly. Best experience ever in turning in previous lease and getting a new Seltos, with all the features I asked Dylan for. More

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Zach Mason was fantastic to work with and showed me everything. I love this Telluride everything. I love this Telluride More

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Juan Morales was an absolute pleasure to deal with. Everyone at Destination made my experience quick and painless! This is my 4th kia purchase, and I haven't been let down YET! Everyone at Destination made my experience quick and painless! This is my 4th kia purchase, and I haven't been let down YET! More

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Initially Josh was friendly and personable. When my wife and I pointed out that the price on the final contract, after already having our card charged for $3,500, was higher than the agreed upo When my wife and I pointed out that the price on the final contract, after already having our card charged for $3,500, was higher than the agreed upon negotiated price, he became quite condescending. I would recommend that people take photos of everything they sign, only agree to put a deposit/down payment after they have seen the final price on the final contract, and record all of your conversations, as they will lie. More

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Juan was terrific. Very helpful and responsive! Buying our car was so easy! Thanks, Juan! Very helpful and responsive! Buying our car was so easy! Thanks, Juan! More

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We had been looking to purchase a 2023 Kia Sportage Prestige Hybrid. Went to another dealership that did not have any on the lot and we were told that we would have to wait months for one to arrive. Prestige Hybrid. Went to another dealership that did not have any on the lot and we were told that we would have to wait months for one to arrive. Hopped online and saw that Destination had Prestige models on the lot. Even though those vehicles turned out to be in the process of being sold, Alex, got on his computer, saw that one would be arriving in a month, and clicked to hold it for us. It actually showed up two weeks later. In between, Alex checked in via text and phone to update us and answer any questions we had. Throughout the entire process, he listened to what we said, asked questions based on what we said, and never applied any pressure to spend more or add on options (the stuff that many of us have felt at one time or another). On the big day, we got to the dealership and though it was the last day of the month and very busy, the process went very smoothly. Alex took time to go out to the vehicle and explain again in detail most of the equipment and safety features. Alex then made sure to see us out to the car and do a last-minute check-through with us to make sure we were happy. We were. We drove away very happy in a new Kia Sportage and would come back again when a vehicle need arises. Hopefully, Alex is there to answer the call. PS: We recommended Alex to our son and daughter-in-law who then bought a Telluride from him. More

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