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Josh Magyar
Refer Me
135 Reviews
Dealership Experience
3 yrs, 8 mos
Languages Spoken
English
135 Reviews
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135 Reviews of Josh Magyar
March 19, 2023
The customer service was friendly. .. But they suggested I needed a head gasket replacement and about seven other issues totaling $7000. Took it to a trusted family mechanic and he show .. But they suggested I needed a head gasket replacement and about seven other issues totaling $7000. Took it to a trusted family mechanic and he showed me underneath the car and explained why most of those repairs were not needed. Got the car fixed and it runs great for $2500. Are you guys scamming people? I've been getting emails about Subaru wanting to buy my car as well. Sure seems convenient to suggest so many unneeded repairs at such an expense and then say, hey sell is your messed up car and buy a new one from us! Hmmm.... More
by megg.smith
Verified Customer
Helpful 
March 19, 2023
I have used this dealership through several owners, name changes, and at least two of our personal vehicles of our own. The advisors are always friendly & knowledgeable, and I know that I'll get an honest changes, and at least two of our personal vehicles of our own. The advisors are always friendly & knowledgeable, and I know that I'll get an honest assessment of any service required. Also nice to know that I am getting factory authorized parts when & if needed. Thanks ! More
by CYCLEREPAIRMAN
Other Employees Tagged: Ron Baca
March 02, 2023
Everyone is always nice and informative. The process of checking in was a little tricky but manageable. There was a long wait and they provided Lyft rides to customers to get where they need The process of checking in was a little tricky but manageable. There was a long wait and they provided Lyft rides to customers to get where they needed to be. The only thing I was disappointed by was I was offered a complementary car wash when I dropped off but it wasn’t done when I picked up, when I asked if it could be done I was told the was was closed. More
by nbondar84
March 01, 2023
Poor communication and charges and condition of vehicle were not acceptable. Issue was not resolved and they didn't seem to care about the situation at all. were not acceptable. Issue was not resolved and they didn't seem to care about the situation at all. More
by kirsten.desart
March 01, 2023
Had a warranty issue with my vehicle and Josh took care of it and supplied a loaner care while it was completed , super helpful and i couldn't be happier!,, of it and supplied a loaner care while it was completed , super helpful and i couldn't be happier!,, More
by glasqow1937
February 23, 2023
Groove Subaru is fantastic! Great experience with Travis in sales, Morgan in finance, and Josh on service. Couldn’t be happier with the team. Best experience at a car dealer! Great experience with Travis in sales, Morgan in finance, and Josh on service. Couldn’t be happier with the team. Best experience at a car dealer! More
by Mkast77
Other Employees Tagged: Morgan Beveridge, Travis Morton
January 17, 2023
My experience with Groove Subaru started fast and hard in September when my car started smoking. I brought my car in when I first started noticing it and was able to get an appointment with Haley. The servic September when my car started smoking. I brought my car in when I first started noticing it and was able to get an appointment with Haley. The service center wasn't able to find the root of the problem and I got my car back. The smoking happened again and I was able to get videos of them to send them to Haley. She was able to get me in again and looked at. A day or two later, we figured out that the head gasket needed to be replaced. Haley helped get me into a rental car so that the repair wouldn't take away too much from my day to day life. I got my car back a couple of days later, and it seemed to have fixed the problem. A couple of days later, the car started smoking again and I had to bring it back into the shop right away. Haley was able to get it in for me again and get me a rental car again. We found out that day that the engine was cracked and that I would need to replace the entire engine. Haley went above and beyond to help me with this issue and helped me in every way possible that she could. She called SOA to assist me, she got me into a rental car and did everything she could to help with numbers. After getting my car back again, there was an exhaust smell coming in through my vents that I tried to figure out a couple of times with Groove, but they were never able to figure out the root of the problem. Haley was out of town, but I was persistent that something was wrong. I got a service advisor that told me the smell I was getting in the vents was completely normal and that he couldn't help me any longer with anything. Even though they said it was normal, I brought it into Heuberger down in the springs because I knew that what I was smelling wasn't normal. They were able to get it checked out and found out that The EGR valve nuts were missing causing exhaust gases to be present in the engine bay. After contacting Haley about the issue they found, probably resulting from everything in my car being replaced, that was she called them right away and paid for the diagnostic and service to be preformed on my car. Having all of these issues with my car has been extremely exhausting on a lot of things, especially through the holidays where family depends on me having a car. Haley was more than your average service advisor who gets you in and out in as little time as possible. She took the time to listen to me and hear my concerns. Even at times when there was what seemed to be no issues (the car smoking, but they didn't see it) she always got me in right away, got me into a rental car and communicated endlessly to make sure that I was comfortable with next steps and moving forward. I couldn't have gotten through the last five months without her help. I also through this whole experience, was able to explain my concerns with Rachide who was able to talk me through somethings that were going on, and truly empathize with the issues that were going on. More
by Coconilly
Other Employees Tagged: Haley Blouch, Rachide Reese
January 17, 2023
Haley is the best. Terrific service and timely communication. I will continue to be my Subaru to Groove for service. Terrific service and timely communication. I will continue to be my Subaru to Groove for service. More
by tim4650
Other Employees Tagged: Brett Tossie, Haley Blouch
January 12, 2023
The team at the service center never disappoint. They don’t oversell or waste your time running you around with options. We only use this location to service all of our vehicles. They don’t oversell or waste your time running you around with options. We only use this location to service all of our vehicles. More
by TOMANDCHRISTINA
Other Employees Tagged: David Coates, Trent Gilliard, Ron Baca, Haley Blouch, Tiannah Baca , Matt Cooper, Auna Roe
