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Joseph Zecena
Refer Me
185 Reviews
Industry Experience
8 yrs, 4 mos
Languages Spoken
English
Spanish
185 Reviews
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185 Reviews of Joseph Zecena
August 10, 2018
Used Gem I went in to Lander Toyota with a particular vehicle in mind. After a test drive, I was not convinced. The salesperson and I talked through my concern I went in to Lander Toyota with a particular vehicle in mind. After a test drive, I was not convinced. The salesperson and I talked through my concerns and he showed me another comparable vehicle. I did another test drive, came back and bought the car. He did a great job of listening to me and understanding my needs as well as finding me a great car to fit those needs. My only complaint... I came back the day after my purchase to complete some paperwork. I had a couple of questions about my vehicle and I was told they would call me at a later time to answer my question. They never did. (Note: this was not an interaction with the original salesperson) More
by Fliprfly
Verified CustomerOther Employees Tagged: Joseph “Coach” Baughman, Michael Lucke
Helpful 
August 03, 2018
It was excellent! Everything I requested was done and in a timely manor. Great friendly people who were there every step of the way. Both in service and sales. Everything I requested was done and in a timely manor. Great friendly people who were there every step of the way. Both in service and sales. More
by PRAISING_HIS_NAME
August 01, 2018
Very helpful and knowledgeable Was very pleased with the friendly staff and how knowledgeable they were. Had a great selection and great prices. Our salesman was very helpful. Will Was very pleased with the friendly staff and how knowledgeable they were. Had a great selection and great prices. Our salesman was very helpful. Will recommend Landers to everyone I know. More
by WALK923
July 25, 2018
Very great! Everyone was very genuine and helpful! The guy at the service desk was very nice and explained everything I needed to know about my car...thank you! Everyone was very genuine and helpful! The guy at the service desk was very nice and explained everything I needed to know about my car...thank you! More
by TEGANPAIGEMANDRAS
Other Employees Tagged: Brandon Holman, Chase Shelnutt , Joseph “Coach” Baughman, Andrew Gates, Jason Glur, Michael Roche
July 18, 2018
Great service! Finished purchase 100% satisfied. Purchase process went well overall. I was offered a very fare value on my trade in and negotiations went smoothly. Joseph Zecena did an excellent job Purchase process went well overall. I was offered a very fare value on my trade in and negotiations went smoothly. Joseph Zecena did an excellent job and I couldn't' be happier. There was some minor concerns on delivery of the car but the dealership made sure to address them and made sure i left in my new truck 100% satisfied. More
by Shannon
July 18, 2018
Fast and friendly I have used them from the day I bought my car,they give me reminders of my appt,they get me in and out fast and they are very friendly and courteous,t I have used them from the day I bought my car,they give me reminders of my appt,they get me in and out fast and they are very friendly and courteous,they even have refreshments for your wait time More
by CdChase48
Other Employees Tagged: Sean Chase, Kameron Fruchtl, Carlos Magarin, Alex Corzo , Joseph “Coach” Baughman, Andrew Gates
July 13, 2018
Terrible communication. 5+ days. Still haven't driven car. Purchased a used vehicle with service needed. Deal negotiated where service was included in price of vehicle. I have had to come in to the store multi Purchased a used vehicle with service needed. Deal negotiated where service was included in price of vehicle. I have had to come in to the store multiple times after being ignored by my salesman and hung up on when calling the service desk about the status of my vehicle. When I was finally able to contact service about my vehicle they were completely lost and told me that it was my salesman that I needed to contact, not them. Every time I come in I am told that my vehicle will be ready the following day. I still have yet to actually drive my vehicle off the lot because I am waiting for service to be completed. I am extremely dissatisfied with the lack of communication. My attitude would be completely different about this situation if they would just communicate with me without me having to drive 30mins to the dealership to ask about my car. More
by Thumbsdown
Other Employees Tagged: Caleb Kordsmeier
July 11, 2018
Great experience! Exceptional service! The purchase process was quick with no hassle. I highly recommend Joseph Zecena for your next sales person! Thank you everyone th Exceptional service! The purchase process was quick with no hassle. I highly recommend Joseph Zecena for your next sales person! Thank you everyone that helped me with my purchase! More
by MERCY
Other Employees Tagged: Rex French, Caleb Kordsmeier
June 25, 2018
Welcome to Landers Toyota NWA We worked with Joe to find our new car and Joe went above and beyond to find our car and get it delivered from another dealership to Landers. He knew We worked with Joe to find our new car and Joe went above and beyond to find our car and get it delivered from another dealership to Landers. He knew exactly what we wanted, we gave him the numbers we needed to be at and he was able to turn this around in less than 90 minutes. No games, just GREAT results. We will be back and we will send others to Landers. Toyota of Fayetteville needs to take notes from the Landers team on how to keep a customer, and how to work with other dealerships and not play games. They tried for more than a month and delivered nothing but excuses and we finally left and went to Landers and Joe got the car finalized in 90 minutes that Toyota Fayetteville was trying to get but could not pull the trigger on in 30 days. More
by MJKRAJBOWERS
June 23, 2018
Great Experience My salesman was Joseph Zecena and he was awesome! Corresponded with me on all my questions before our appointment. When I arrived, he was very kind an My salesman was Joseph Zecena and he was awesome! Corresponded with me on all my questions before our appointment. When I arrived, he was very kind and respectful. Not a pushy car salesman. This is my second car purchase from Landers and I will be back. I can't remember the man who typed up the contract, because his computer was down and we moved to another office, but he was very kind and not pushy at all. He did a great job explaining everything. Being a women and going alone to buy a car is a scary thing, the last thing you want is a pushy salesman that intimidates you, that wasn't the case here.They were so good to work with. I love my new infinity! More
by THURMANTAMMY
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