26 Reviews
Write a Review26 Reviews of Joseph Frank
December 10, 2015
Amazing Customer Service I went to another Ford dealer closer to my house, I was strung along for 2 1/2 days and told "we are still working on it." At the end of day 2 I was I went to another Ford dealer closer to my house, I was strung along for 2 1/2 days and told "we are still working on it." At the end of day 2 I was told 'No" sorry we did everything we could but we just couldn't help you. I was defeated, tired and now drained. The very next day I was introduced to Joe Frank and from the moment I spoke with him I felt at ease, that everything was going to be ok and that he was the one who was going to make this happen. With in 2 hours (all over the phone) I was approved, in the Escape that I wanted AND a fair deal was made for my trade in and I walked away with a check. This dealership is about 35 miles from house however I would drive 100 miles to know that no matter what I am being treated like a human being, and that this Ford Team is here to make it happen for you. While I am very dissappointed in the way I was treated at another Ford dealer I am at home with Lester Glenn and Joe Frank. I will reccomend this dealership to anyone. Keep up the great work!!! Extremely Happy Kim R More
September 04, 2015
Great experience! Had a great experience at Lester Glenn Ford. Our salesman Brian Taylor and the sales manager, Joe Frank, were very nice and helpful. They even offered Had a great experience at Lester Glenn Ford. Our salesman Brian Taylor and the sales manager, Joe Frank, were very nice and helpful. They even offered us $1,000 more for our trade than we said we were looking for! Would definitely recommend this dealership. More
Other Employees Tagged: Brian Taylor, Dustin Smith
December 17, 2014
Amazing Experience I worked with a few members of the team there as well as Brian. The entire team was absolutely great and would recommend buying a car there over any o I worked with a few members of the team there as well as Brian. The entire team was absolutely great and would recommend buying a car there over any other dealership. They are warm, easy to deal with, and no BS. Really a complete pleasure! More
Other Employees Tagged: Brian Taylor, Mitch Bass
November 18, 2014
Unmatched Experience My husband and I are still blown away by the team at Lester Glenn Ford. Dustin was personable, well informed, and understanding when it came to helpin My husband and I are still blown away by the team at Lester Glenn Ford. Dustin was personable, well informed, and understanding when it came to helping through the car buying experience. Joe kept us comfortable financially which made the decision to buy very easy. I have to say I drove home in my dream car two and a half hours after arriving to the dealership! Reliable, informed, and caring would be my description of Lester Genn Ford! Oh, and they have delicious popcorn! More
Other Employees Tagged: Dustin Smith
November 08, 2014
Great Experience Paul was great at getting to the bottom line and presenting us a fair price. He also worked with us on a trade-in. Paul was knowledgeable and friendly Paul was great at getting to the bottom line and presenting us a fair price. He also worked with us on a trade-in. Paul was knowledgeable and friendly and was not pushy in the least. Joseph always was a pleasure to work with. They allowed me to take the car for the night to see how I liked it and both were quick to work through any issues that arose. More
Other Employees Tagged: Paul Tomaselli
November 01, 2014
Wonderful Car Buying Experience I cannot say enough good things about Eric Leshin who made my car buying experience at Lester Glenn an exceptional one. He was knowledgeable, friendly I cannot say enough good things about Eric Leshin who made my car buying experience at Lester Glenn an exceptional one. He was knowledgeable, friendly and not pushy. Many salesmen can take advantage of an older woman shopping for a car alone but not Eric. He worked with me in finding a car that satisfied my needs and pocketbook. He made it a human experience not just a sale! Thank you Eric for being such a thoughtful, caring young man. More
Other Employees Tagged: Eric Leshin