Joseph Castera
Joseph Castera at Dana Ford Lincoln
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Joseph Castera | Page 13

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
135 Reviews
4.7

135 Reviews

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135 Reviews of Joseph Castera

April 27, 2023

Dealership Rating
Employee Rating

I came in for a oil change, they noticed a oil leak. The team came up with a plan offerd it to me, gave me a rental fixed the problem and i have my vehical back running great. My gas last longer, still More

by popeye9114
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , John Lomando , Neil Barrow , Eric Iwulski, Arianna Keegan

Apr 28, 2023

Dana Ford Lincoln responded

We're glad our team could take care of your oil leak and get your vehicle running great again! We appreciate your loyalty and look forward to continuing to serve you in the future! Thank you! - Dana Ford

April 22, 2023

Dealership Rating
Employee Rating

It was great. I highly recommend it to others, nice waiting atmosphere. Service person nice. More

by nevinsgirl
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2023

Dana Ford Lincoln responded

We're happy to hear our waiting area helped make the service experience great! Thank you for trusting Dana Ford with your vehicle!

April 16, 2023

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Employee Rating

Great experience would recommend to friends and family. The customer service was the best part. More

by ghanem.tadros
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2023

Dana Ford Lincoln responded

We couldn't be happier to read your review! Our team appreciates you taking the time to leave this five-star rating and we look forward to seeing you again! Thank you! - Dana Ford

April 08, 2023

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Great professional people compassionate people passionate knowledgeable people and good at what they do there helpful common courtesy More

by lawrbas
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Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, John Lomando , Jeremy Almoguera , Neil Barrow

Apr 13, 2023

Dana Ford Lincoln responded

Thanks for the five stars! We're glad to hear that your visit with us here at Dana Ford was such a positive one. We hope to continue to see you back for all of your future automotive needs!

April 04, 2023

Dealership Rating
Employee Rating

Service was good Joe C. was very helpful getting things fixed and the service completed More

by crizzo2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 05, 2023

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your vehicle! We hope you won't hesitate to reach out if Joe & the crew can be of service again in the future!

April 03, 2023

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Employee Rating

every thing good. service very good. Thankyou very much. I will let introduce to my friends and family. More

by q316358305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Irma Jace , John Lomando , Jeremy Almoguera , Neil Barrow , Eric Iwulski, Arianna Keegan

Apr 04, 2023

Dana Ford Lincoln responded

We're honored to receive your support! Take care and we'll see you next time here at Dana Ford!

March 31, 2023

Dealership Rating
Employee Rating

I bought a pre-owned car from Dana and drove it 1400 miles straight to Texas! The car rode perfect and saved me so much money on gas! More

by loudegrazia
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace , John Lomando , Jeremy Almoguera , Neil Barrow , Eric Iwulski, Arianna Keegan

Apr 03, 2023

Dana Ford Lincoln responded

It's wonderful to know that the car has served you well so far! We look forward to assisting you again in the future! Thank you! - Dana Ford

March 27, 2023

Dealership Rating
Employee Rating

Joe was very professional and took care of everything. The part took a while to come in but as soon as it arrived, I got an appointment right away and the car was done before I needed to get the kids from More

by victoriaasullivan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 29, 2023

Dana Ford Lincoln responded

Victoria, thank you so much for trusting the Dana Ford team with your vehicle! We're happy to hear Joe took excellent care of you throughout the experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

March 26, 2023

Dealership Rating
Employee Rating

Joe Castera is excellent to work with servicing my Ford Escape. My car is as good as new More

by Ebredlight
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta , Henry Manigault

Mar 28, 2023

Dana Ford Lincoln responded

Thank you for trusting Joe & the Dana Ford team with your Escape! We appreciate the positive feedback and hope you won't hesitate to reach out if we can be of service again in the future!

March 25, 2023

Dealership Rating
Employee Rating

Best dealership in New York. Very helpful and professional staff!!I wish I had known them earlier!!! More

by worldwidemediation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , John Lomando , Jeremy Almoguera , Eric Iwulski, Arianna Keegan

Mar 28, 2023

Dana Ford Lincoln responded

We do too, but we're glad you found us now so we can continue to impress you during each visit! Thank you for rating us five stars! - Dana Ford

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