Jose Valdes | Page 46

don't like to complain, but 2 hours for an oil change and rotate tires seems too long. rotate tires seems too long. More

by cpm1313 Verified Customer Verified Customer

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All fine. good, they do what they can in a very busy work place, OK good, they do what they can in a very busy work place, OK More

by RLMASEDA Verified Customer Verified Customer

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The service representatives are always friendly and courteous. One thing that can improve is to bring back the rating of green, yellow and red so owners know what services need to be preformed now and courteous. One thing that can improve is to bring back the rating of green, yellow and red so owners know what services need to be preformed now and what can wait. Also the new paperwork system seems to be slowing the process down. More

by LITTLEFAWN5 Verified Customer Verified Customer

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I purchased my vehicle there over four years ago and don't allow anyone other than your technicians to touch my vehicle. The next reason why I continue to go far out of my way (I resident in the City o don't allow anyone other than your technicians to touch my vehicle. The next reason why I continue to go far out of my way (I resident in the City of Winter Garden), and bypass a Napleton Dodge dealership (my vehicle is a Dodge), is because of Mr. Jose Valdes. He is a "people person" who knows how to interact and treat the customers. He is professional, efficient and it is always a pleasure to see and interact with him. I have yet to have a bad encounter with ANY employee at this facility. The other person who is incredible is Mark. You can be sure that he will be there to greet you with a smile and a cup of coffee. With people like this, it's no wonder I continue to come here, so far out of my way, and will continue to do so. More

by Marv2211 Verified Customer Verified Customer

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Sales and service were excellent. I really liked the Uber assistance to pick up my vehicle. Great staff. Service far exceeded my expectations. I really liked the Uber assistance to pick up my vehicle. Great staff. Service far exceeded my expectations. More

by dstonecypher Verified Customer Verified Customer

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The dealership was efficient and professional. I would return as a customer and recommend them to others. I would return as a customer and recommend them to others. More

by kellytoms69 Verified Customer Verified Customer

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Jose was great! He is always very efficient and responsive. I love the video that was sent of the inspection during my oil change and tire rotation He is always very efficient and responsive. I love the video that was sent of the inspection during my oil change and tire rotation More

by FALISHAGONZALEZ Verified Customer Verified Customer

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They did a inspection I did not ask for but thankful they did. They did a great job did. They did a great job More

by timgazarek Verified Customer Verified Customer

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I thought I sent in this survey already. Service was excellent, we were very satisfied, don’t know what else to say Service was excellent, we were very satisfied, don’t know what else to say More

by CCOTTRILL2 Verified Customer Verified Customer

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It's my 1st time at this dealership and I think everyone was courteous and pleasant to deal with. was courteous and pleasant to deal with. More

by osomuno Verified Customer Verified Customer

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