Jose Soriano
Jose Soriano at Niello Volkswagen
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Jose Soriano | Page 2

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
30 Reviews

Dealership Experience

3 yrs, 2 mos

5.0

30 Reviews

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30 Reviews of Jose Soriano

March 17, 2024

Dealership Rating
Employee Rating

Khaled Jamal, Jose Soriano, and Alex Hurlimann were the three people who participated in my lease of a 2023 ID.4. Carlos Alvarenga provided answers to some of my questions the next day. I have to say tha More

by JIM.MOON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us, Jim. We're happy to hear it went well and hope you enjoy your new ID.4. We truly appreciate your feedback! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 09, 2024

Dealership Rating
Employee Rating

It took me months to get the key that I was told certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls a More

by KRISTINA
Recommend Dealer
No
Mar 14, 2024

Niello Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kristina, and hopefully, we can get to the bottom of this. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 27, 2024

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They Helped me out so much with my old car to my brand new car great experience More

by KELSEYHARRIS1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Niello Volkswagen responded

Thank you so much, Kelsey, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 13, 2023

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Employee Rating

Very smooth experience. There were no high pressure sales pitches. I would definitely recommend to others. More

by CHRIS_JACOBS
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Michael Ellis

Nov 14, 2023

Niello Volkswagen responded

Chris, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 09, 2023

Dealership Rating
Employee Rating

Khaled Jamal was my sales person. He was outstanding! Everyone I communicated with were exceptionally professional. Jose was hands down the most experienced and informative per More

by CHEEKYTLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis, Khaled Jamal

Nov 09, 2023

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Khaled and Jose here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 08, 2023

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Employee Rating

Super helpful and professional environment. I got the car i wanted with great assistance thanks More

by CLUGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Brandon Balassi , Jose Vasquez

Nov 08, 2023

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 01, 2023

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Employee Rating

No hassle purchase. My second VW from Niello and my third over all. Great professionals More

by RICHARDHVAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Michael Ellis , Jose Vasquez, Ok

Nov 01, 2023

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Richard, for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

October 24, 2023

Dealership Rating
Employee Rating

I cant say enough about Jose and all of his help and his knowledge about my vehicle. He is a true asset to VW and I will be referring people to him and your dealer ship . Thank you so much for everything an More

by SHEEHANMAR27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi , Jose Vasquez

Oct 24, 2023

SHEEHANMAR27 responded

I had been shopping for cars for the past 7months and trying to really find that perfect car that fits me perfectly. I test drove numerous cars and nothing was better than the wonderful experience that I had with Neillo VW in Sacremento and Jose was so amazing to work with. I believe everyone should have such a great experience when purchasing a new car. Thank you from the bottom of my heart. Jose your the best. Marleen Sheehan

October 23, 2023

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Employee Rating

They have a lot of inventory and knowledgeable staff. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. More

by COLINL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Michael Ellis

Oct 26, 2023

Niello Volkswagen responded

Thanks for the positive review, Colin. We will definitely pass your compliments along to Jose and we hope to provide you with an even better experience next time. Enjoy your new ride!

October 21, 2023

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Employee Rating

Every moment of service from start to finish has been above and beyond my expectations! More

by kennyrkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson , It’s 5-star care and service at Neillo VW from my experience.

Oct 26, 2023

Niello Volkswagen responded

We're thrilled to hear we were able to go above and beyond for you, Kenny! Please let us know if there is anything we can assist you with in the future.

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