Jose Espejo | Page 3

Kirk Daniels is an amazing salesman! He listened intently to our needs and has now sold us 3 different Volvos in total. We have not been disappointed in any way by his professionalism an He listened intently to our needs and has now sold us 3 different Volvos in total. We have not been disappointed in any way by his professionalism and his insight! More

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While waiting for my car to be serviced, I walked up on Jacob and introduced myself. I had general car questions but my specific interest was in the XC60 Fully-Electric SUV. Jacob was very understandin Jacob and introduced myself. I had general car questions but my specific interest was in the XC60 Fully-Electric SUV. Jacob was very understanding and patient with me as I fielded him with numerous questions and voiced my concerns. Little did I know I’d have to make a decision as to continuing with service to my 2011 XC60 or purchase another vehicle. Jacob exhibited much compassion and sensitivity as he talked with me. I thought I’d “lose it” but Jacob managed to calm my nerves reassuring me that, “it’ll be alright”. “You’ll be alright”! Nerves somewhat calmed, I accepted the invitation of a test drive. Too nervous to drive myself, I rode as a passenger on “my test drive”. After countless text messages, emails and phone conversations, I’m very pleased and satisfied with my purchase of a Fusion Red XC60. I’m Thankful and Grateful to have met Jacob Burns and to have him as my “personal” sales consultant at Volvo Cars - Silver Spring. More

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I have been completely overwhelmed by the teams at Mile One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in to express my satisfaction. Randall Gailey More

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I would definitely recommend this Dealership anc Mabel is the cherry on top. I would consider myself blessed to have her as my salesperson during my process on buying a car. I love the atmosphere at this is the cherry on top. I would consider myself blessed to have her as my salesperson during my process on buying a car. I love the atmosphere at this dealership, you feel welcomed and it felt like I already knew everyone here. More

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Jose Esposito and team provided exceptional service, answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this de answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this dealership to anyone. More

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Peter was great to work with on the search for a slightly used Volvo Xc40 with low mileage. I would highly recommend him to family and friends based upon his customer service. used Volvo Xc40 with low mileage. I would highly recommend him to family and friends based upon his customer service. More

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This is our 5th car purchase at Mile One Volvo Silver Spring - the process has been seamless and hassle free - this one was no different! Jacob and Eric were professional, courteous, and personable. We Spring - the process has been seamless and hassle free - this one was no different! Jacob and Eric were professional, courteous, and personable. We walked in looking and left with a new car within hours - a big thank you to the team that made it happen. More

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Peter, Noah, and Justin and the rest of the staff at Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recomme Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recommend Volvo Cars Silver Spring. I have purchased many Volvos over the last 20 years but the assistance and service I receive at this store tops any others and is the reason I keep coming back. Honest, trustworthy, and stand behind their products and services! More

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This dealership always gives excellent customer service. All of the personnel are very attentive and courteous! All of the personnel are very attentive and courteous! More

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Hands down the best service and service team! Jose Espejo truly understands the meaning and value of superior customer service. He is friendly, reliable, and trustworthy. I worked with Jose for Jose Espejo truly understands the meaning and value of superior customer service. He is friendly, reliable, and trustworthy. I worked with Jose for 10-15 years, and was sad to say goodbye when I relocated out of state. Before I left, Jose took the time to locate a Volvo dealership in my new state and provided me a complete service history for my car for their reference. Customer service doesn't get any better than Jose! More

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