Jorge Plasencia
Jorge Plasencia at Griffin Ford
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Jorge Plasencia | Page 2

Pre Owned Vehicle Sales

Griffin Ford

1940 E Main St
Waukesha, WI 53186

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4.9
56 Reviews

I was born and raised in Mexico, but I have been living happily in the United States for 25 years. I have a wife and two kids. I love working at Griffin Ford because I like to interact with people. I'm a very easy going guy, take a no-pressure approach, and love to help people find exactly what they're looking for. Go Pack!

Dealership Experience

15 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

Specialties & Trainings

Ford Certified

4.9

56 Reviews

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56 Reviews of Jorge Plasencia

July 12, 2022

Dealership Rating
Employee Rating

Very nice to work with, no pressure. Understood my needs in a vehicle and showed me some good options. More

by Srseer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN KOVACH

Jul 17, 2022

Griffin Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care! -Griffin Ford of Waukesha

June 21, 2022

Dealership Rating
Employee Rating

I was able to get my new car from this dealership. Everyone was so polite and was helping me. Thank you Jorge and the manager for the new Mustang! More

by Jacob Plestina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN KOVACH

Jul 01, 2022

Griffin Ford responded

Hi Jacob, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Griffin Ford of Waukesha

April 20, 2022

Dealership Rating
Employee Rating

Purchased F150, engine light comes on day after I picked up. Called dealer, said to bring in and drop off. Asked for loaner and they said they had nothing. Took it in on the weekend and waited. Fixed the pr More

by RICHARDDAVILASR
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: JOHN KOVACH

Apr 22, 2022

Griffin Ford responded

Hi Richard and thank you for your feedback for Griffin Ford of Waukesha. In speaking to our managers, they wanted to sincerely apologize to you for the inconvenience you are experiencing. Steve from the Service Department reached out to you to discuss this further. He explained at the time that your part was on back order and could take months to come in. We do have the part to fix your other problem with the hood light, but thought you had said you preferred to get both done when the other on-order part comes in. We are committed to your satisfaction and can call you with updates, however it was our understanding you just wanted to hear from us when the part came in. We are sorry for the frustration this is causing you and do appreciate your patience.

Apr 22, 2022

RICHARDDAVILASR responded

There was no mention of MONTHS. The third communication is when I called about the problem with the hood light/alarm, I then asked about the part for the engine, he said it was on order and didn't know when it will be in. Steve has not reached out to me, he only returned my calls about the issues I was having with the truck. Yes, I did let him know that I will wait to take the truck in once for both repairs instead of taking off work again for multiple repairs. The next question is when the part come in and the truck is taken in for the day will I get a loaner or will I have to take off work again for the truck I just bought from you.

April 19, 2022

Dealership Rating
Employee Rating

Great customer service! Peter was really helpful during the building process of my new Ford Bronco Sport, and he was informative during the delivery of the vehicle. All arou More

by BREANNE.HUNT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Tagtow

Apr 22, 2022

Griffin Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels! - Griffin Ford of Waukesha

March 02, 2022

Dealership Rating
Employee Rating

Got back to me very quickly about the truck I was looking at, even dropped the price some which is pretty unheard of in the current market. Everyone was super nice, and we got the deal done quickly and easil More

by codyeslinger915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Griffin Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

February 18, 2022

Dealership Rating
Employee Rating

We did receive a used vehicle from this company and it not bad but the vehicle has no heat still even after we took it in. More

by KEVIN_KOMASA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aisha Fernando

Mar 09, 2022

Griffin Ford responded

Hi Kevin: Griffin Ford would encourage you to call Ben Stewart at 262-542-5781 and talk to him about returning with your vehicle-- for us to take another look. Thank you for your patience.

February 17, 2022

Dealership Rating
Employee Rating

The service department found ways to make it affordable in Oder to keep my vehicle running like new. More

by TOJOE101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Griffin , Dave Nutt

Feb 19, 2022

Griffin Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! - Griffin Ford of Waukesha

December 03, 2021

Dealership Rating
Employee Rating

Pleasant atmosphere very kind helpful staff will go again went above and beyond to make sure we were satisfied More

by ldurand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Griffin Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Griffin Ford! Your satisfaction is our top priority. We hope to be of service to you again! Take care! Griffin Ford of Waukesha

October 31, 2021

Dealership Rating
Employee Rating

Jorge was a great salesman to work with. He listen to my ideas, offered other things to think about, and was very professional throughout the purchase. More

by billshelnowicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aisha Fernando

Nov 07, 2021

Griffin Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels! -Griffin Ford of Waukesha.

October 28, 2021

Dealership Rating
Employee Rating

We had an excellent experience at Griffin Ford. Jorge, Aisha, Nick and service people were responsive, informative and friendly. They made it a very relaxing and enjoyable time at the dealership. We ver More

by gwenleair
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Griffin , Aisha Fernando

Nov 05, 2021

Griffin Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care! Griffin Ford of Waukesha

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