Jorge Plasencia
Jorge Plasencia at Griffin Ford
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Jorge Plasencia | Page 6

Pre Owned Vehicle Sales

Griffin Ford

1940 E Main St
Waukesha, WI 53186

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4.9
56 Reviews

I was born and raised in Mexico, but I have been living happily in the United States for 25 years. I have a wife and two kids. I love working at Griffin Ford because I like to interact with people. I'm a very easy going guy, take a no-pressure approach, and love to help people find exactly what they're looking for. Go Pack!

Dealership Experience

15 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

Specialties & Trainings

Ford Certified

4.9

56 Reviews

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56 Reviews of Jorge Plasencia

September 10, 2020

Dealership Rating
Employee Rating

Had a really good experience getting my car there. Jorge and Phillip were great to work with. They were very helpful and answered all my questions regarding the car and the warranty. Great customer service! More

by Jenny H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN KOVACH, Phillip DeSalvo

Sep 11, 2020

Griffin Ford responded

Hi Jenny: Thank you very much for your consideration of Griffin Ford of Waukesha when shopping for a vehicle. We value your feedback and your business with us! And, our staff certainly appreciates the shout-outs. We're pretty confident the best customer service can be found at 1940 E. Main Street. Please let us know when we can do more for you!

August 12, 2020

Dealership Rating
Employee Rating

Service experience Service staff was outstanding, vehicle was done timely and I will return here, they did a great job from the time I checked in and when I left. Griffi More

by DaveN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ballendux, Steve Ahrens , angelo Gagliano, Kirby Lewis, Matt Mahlik, Jeff Windpassinger

Aug 12, 2020

Griffin Ford responded

Hi Dave and thank you for this feedback. We love repeat and loyal customers like you! You offer the best insight as to what we are doing right, to please our visitors. Griffin Ford truly values your business and looks forward to seeing you again!

July 12, 2020

Dealership Rating
Employee Rating

Overall, pleased with the cars and the persons I dealt with. Very pleased they fixed an obvious mechanical issue to help close the deal. Upset to find out days later they sold me a car with 4 snow tires i More

by M
Recommend Dealer
No

Other Employees Tagged: JOHN KOVACH

Jul 17, 2020

Griffin Ford responded

Hello and thank you for this feedback. Griffin Ford is committed to customer satisfaction. May we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com to provide us with more information? It would be much appreciated.

Jul 23, 2020

Griffin Ford responded

Hi Mike:  I apologize for the delay.  Our manager was trying to reach your salesperson and we got a bit behind.  John Kovach, the Used Car manager reached out to you and I heard you had a good discussion.  Griffin Ford is committed to our customer's satisfaction, as we want to earn their business for life!  We hope to see you again in the dealership, whenever you need service or maintenance.  Take care and please enjoy that new vehicle!  Thank you.

Jul 23, 2020

M responded

Thank you for the callback. Much appreciated. Will likely edit my review soon

Aug 25, 2020

M responded

Mr. Kovach and I discussed my concerns and we came to what I believe to be equitable terms. Given this action (of addressing my concerns), and all the other positives, I would not hesitate to return to Griffin Ford for my next purchase.

February 12, 2020

Dealership Rating
Employee Rating

It was the most enjoyable to be at out of all the dealerships I went to, I didnt feel as pressured to make a choice and buy a car here as I was elsewhere. It also seemed like it had the most options More

by mattymac131549
Recommend Dealer
Yes
Feb 13, 2020

Griffin Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Griffin Ford for all of your automotive needs. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 22, 2019

Dealership Rating
Employee Rating

Purchased Ford Explorer from budget lot Worked well with sales team and finance person. Purchase took longer than expected, however staff was kind and waiting room had snacks and beverages. More

by College car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN CLARK, Lorraine Miller

Aug 22, 2019

Griffin Ford responded

Hello and thank you for your feedback on your recent experience at Griffin Ford. We certainly appreciate it. Our entire staff works so hard to earn your satisfaction. We are glad you were pleased. And, thanks for the shout out to our newer customer waiting area! You are welcome back any time!

September 25, 2018

Dealership Rating

Great vehicle selection & wonder customer service! Tony Faraos helped me every step of the way to finding the vehicle that best fit by needs, wants and budget. He is super knowledgeable on all makes & More

by Nat84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Faraos, Anton Lak

Sep 25, 2018

Griffin Ford responded

That is do great to hear! We're so happy you received the service you expected on your visit to Griffin. Thank you for leaving us this feedback as it inspires us to keep on doing what we're doing! Take care on the roads ahead.

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