Jordan Rathman | Page 46
Service Advisor
Culver City Chevrolet
6101 W Slauson Ave
Culver City, CA 90230
479 Reviews
Write a Review479 Reviews of Jordan Rathman
May 26, 2021
The dealership failed to meet the requirements of Chevrolet’s tire price matching guarantee. They also no longer provide a ride or pay for an Uber if you are not waiting for service. Chevrolet’s tire price matching guarantee. They also no longer provide a ride or pay for an Uber if you are not waiting for service. More
Other Employees Tagged: Michelle Montiel
May 25, 2021
Knowledgeable, friendly staff that made the whole service very painless. Flexibility in scheduling appointments. They did a great job and even charged my car for me before I picked it up. very painless. Flexibility in scheduling appointments. They did a great job and even charged my car for me before I picked it up. More
May 22, 2021
Jordan was amazing, she was helpful, and friendly. Was informed about the vehicles issues. So thank you it was a pleasant experience. I will be coming back , thanks again informed about the vehicles issues. So thank you it was a pleasant experience. I will be coming back , thanks again More
May 22, 2021
Manager Jose is Garbage..He needs CUSTOMER SERVICE TRAINING..The only thing is that there's a great staff doing his job...!!! Ruben Great Service.. TRAINING..The only thing is that there's a great staff doing his job...!!! Ruben Great Service.. More
Other Employees Tagged: Ruben Barrera, Luis Navarrete
May 18, 2021
Work performed quickly. Jordan the service manager followed up on all my questions. I left a message with service tech after picking up the car right before closing and he assured me that the needed r followed up on all my questions. I left a message with service tech after picking up the car right before closing and he assured me that the needed recall documentation for the DMV would be sent the next day, and, it was, first thing in the AM. While I did feel I was being oversold on an expensive 40K service (the car had been thoroughly inspected upon buying out the lease in 2019, and had minimal 2020 mileage due to the pandemic), I opted for a reduced service that I was comfortable with. More
May 17, 2021
Sale representative Jordan demonstrate great customer service, and technical knowledge of service. I brought my truck in for low rpm braking failure. Service rep Jordan explained possible cause as well p service, and technical knowledge of service. I brought my truck in for low rpm braking failure. Service rep Jordan explained possible cause as well provide warranty status. Service repair was completed in 3 hours. Vehicle has thus far performed well after the repair. Great Work! More
May 17, 2021
Jorden , was very helpful, pleasant, and she knows customer service she needs a raise. But the atmosphere was pleasant.. she called to let know how things were going... customer service she needs a raise. But the atmosphere was pleasant.. she called to let know how things were going... More
May 16, 2021
Great customer service I was able to get in and out at the appropriate time. Also staff was very friendly. Looking forward to returning to get service or next oil change the appropriate time. Also staff was very friendly. Looking forward to returning to get service or next oil change More
Other Employees Tagged: Ruben Barrera, Luis Navarrete , Jose Gudiel